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I just signed up for the double cash back promotion. The process was easy breezy. Now, I'm conflicted on which card to use, Double Cash or Discover It!! What the h*ll I'll just use both!
@L-TWT wrote:I just signed up for the double cash back promotion. The process was easy breezy. Now, I'm conflicted on which card to use, Double Cash or Discover It!! What the h*ll I'll just use both!
For non-category spending it makes more sense to use the DC, as you get the 2% earlier.
@pastnow123 wrote:
The information I got from CS is that the double only applies to 1% and 5% categories, not applying to Discover Deal. Hope this clarifies.
I specifically asked my rep about Discover Deal purchases and she plainly said that ALL cashback, including what is received through Discover Deals, is doubled.
@pastnow123 wrote:
The information I got from CS is that the double only applies to 1% and 5% categories, not applying to Discover Deal. Hope this clarifies.
And lots of people have heard the opposite, so it doesn't really clarify!
This CSR confusion has been my experience with Discover (on the Miles card) really more than any other issuer, they don't train their CSRs quickly And I don't understand why it is so hard for them, very small product set and it's not as if people are asking particularly esoteric questions! You offer "double cash". A very predictable question is "What counts", and again, there is a very small set of things that might count:
1) 1% category
2) 5% category
3) Discover Deals
4) Sign up bonus if any
Could have clearly communicated to the reps which of these counts, along with the info that has been shared (13 month payout etc)
Got mine added!
Followed up my morning call with an afternoon chat session (I forgot something earlier). Rep signed me up so as soon as I my statement cuts on the 3rd, activation of the bonus kicks in. Then I requested the new card they were to send for PCing from More to It be a chip card, specifically a Los Amgeles Kings chip card. Rep was very helpful in getting that taken care of. I asked if I'd need to call back after statement cuts to activate and check on new card... the rep said I didn't have to do that, but they'd send me a secure message letting me know everything had been done. Very painless.
Recap: bonus activates on 4th, new It chip card will be mailed, cash back deals galore...
I enrolled for Discover double cashback bonus today. Thank you everyone for your inputs.