Discover It Denied because of Phone?

[Shyone44]

My son applied for the Discover It card and after checking the online status they asked him to send over proof that he was in school, which he did. He received a letter today stating reason for denial was "Unable to verify residence telephone". Nobody has called here asking for him at all. Has anyone else experienced this?

[PokemonMaster]

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@Shyone44 wrote:

My son applied for the Discover It card and after checking the online status they asked him to send over proof that he was in school, which he did. He received a letter today stating reason for denial was "Unable to verify residence telephone". Nobody has called here asking for him at all. Has anyone else experienced this?

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Definitely call Discover.

[09Lexie]

+1

[jsucool76]

Check the backdoor thread, call up. If his cell phone is registered billed to a different address than the one he put on the app it might have kicked out a denial.

Should be no more than verifying his identity to get approved.

[WarJar101]

Call Discover, and verify your son's identity.

[webhopper]

I agree with calling... this should be easy to clear up.

[a3quit4s]

Call in and keep us updated! Good luck!

[blk8]

Make sure he put the correct phone number and didn't acceidentaly fat finger it when he applied.

[codesingh]

They are very keen on verifying the identity of the applicant. They had me hang up and take their instant call back and had me send them fax utility bills for address verification.