Discover Owned by Capital One? NOPE!

[Anonymous]

Csr sometime says the dumbest thing...
Ex....a capital one Csr told me that the Emv chip was a tracking device...I immediately hung up and proceeded to drink two big glass of wine to clear my mind of human stupidity...

[Anonymous]

NOT TRUE... I just hopped on chat to hear it for myself...

info: at 11:20:26

Thank you for choosing Discover. A representative will be with you shortly.

info: at 11:20:26
You are now chatting with 'Sierra'

Me: at 11:20:29
Hi,

Sierra: at 11:20:31
Hello!

Sierra: at 11:20:34
Thank you so much for chatting with me! What can I assist you with this fine day?

Me: at 11:20:58
I just heard this morning that Discover is now owned by Capital one? Is this true?

Sierra: at 11:22:02
I appreciate you reaching out to us about this matter.

Sierra: at 11:22:47
Currently we are not owned by another company.

Me: at 11:23:08
Ughh... Good grief.. Thanks for clarifying.

Me: at 11:23:15
So this is just a rumor then..

Sierra: at 11:23:51
This is the first time I am hearing it from a Cardmember. I apologize if this caused you any concern.

Me: at 11:24:35
No worries, as long as it is a rumor then I will take it with a grain of salt. Thank you very much for your time.

Sierra: at 11:24:42
You're welcome!

Sierra: at 11:24:43
Thank you for chatting with me! I value your feedback. Please click here to rate your experience with me today.

Sierra: at 11:24:46
I hope you have an absolutely wonderful week!

info: at 11:25:24
Thank you for chatting with us. Please click the "End Chat" button on the top right of the chat window to tell us how we did today.

[Anonymous]

Thanks for the update. Might want to update the title in the OP to minimize panic.  

[Imperfectfuture]

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@Anonymous wrote:

NOT TRUE... I just hopped on chat to hear it for myself...

info: at 11:20:26

Thank you for choosing Discover. A representative will be with you shortly.

info: at 11:20:26
You are now chatting with 'Sierra'

Me: at 11:20:29
Hi,

Sierra: at 11:20:31
Hello!

Sierra: at 11:20:34
Thank you so much for chatting with me! What can I assist you with this fine day?

Me: at 11:20:58
I just heard this morning that Discover is now owned by Capital one? Is this true?

Sierra: at 11:22:02
I appreciate you reaching out to us about this matter.

Sierra: at 11:22:47
Currently we are not owned by another company.

Me: at 11:23:08
Ughh... Good grief.. Thanks for clarifying.

Me: at 11:23:15
So this is just a rumor then..

Sierra: at 11:23:51
This is the first time I am hearing it from a Cardmember. I apologize if this caused you any concern.

Me: at 11:24:35
No worries, as long as it is a rumor then I will take it with a grain of salt. Thank you very much for your time.

Sierra: at 11:24:42
You're welcome!

Sierra: at 11:24:43
Thank you for chatting with me! I value your feedback. Please click here to rate your experience with me today.

Sierra: at 11:24:46
I hope you have an absolutely wonderful week!

info: at 11:25:24
Thank you for chatting with us. Please click the "End Chat" button on the top right of the chat window to tell us how we did today.

---

LOL, no panic mode.

[JSS3]

I kinda buy that EMV is a tracking device. Remember the movie, "They Live? Yeah...😂

[BlueRenew]

Uh no! Please let this stay a rumor!

[Anonymous]

OP-  Update the title of the thread as this is mis-information from 1 CSR to minimize panic.

[Anonymous]

idk that sierra girl answered it like a politician. she says "currently we are not owned by another company" that doesn't explain plans that may be in the works

also, "this is the first time i am hearing it from a card member" obviously means it isn't news to her, she's just surprised card members know lol

[longtimelurker]

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@JSS3 wrote:
Discover is a bank and a network though. How will it take over a network when Cap1 isn't one?

---

Well, it's almost certainly not true, but businesses take over other businesses all the time, acquiring capabilities they didn't have.  So in this case Cap One would own the assets of DIscover, including the network and bank (and would then at some later stage move at least some of the cards to that network to reduce costs).

Except it isn't happening!

[Anonymous]

Technically...banks but banks all of the time...
Think of all of the old credit cards companies that don't exist anymore.