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Frequent Contributor
Posts: 398
Registered: ‎02-15-2016
0

Discover Portfolio department for CLI?

Received the 2day message when I requested a CLI, hadn't heard anything in around 3-4 days so I secure messaged Discover and was told to call the Portfolio department to update income and employment info... That they were still reviewing it or something like that...


Has anyone else ever had to do this?


My card was once secured if that makes a difference

$1,250.......NPSL/ $300..... $2,500...... $525........ $1,500...........$10,000.......$10,000........$4,800......... $3,300..........$2,000...........$500......
25.40%.............0%.............24.49%.......25.24%.......18.74%.......25.24%.........15.49%..........23.49%........27.24%........19.74%.......23.15%.
Fico score 8's 3/2017 Transunion: 736 Experian: 726 Equifax: 696...... AAOA 8 months Clean report, perfect payment History..
Valued Contributor
Posts: 1,332
Registered: ‎11-20-2016

Re: Discover Portfolio department for CLI?

Yep. Lots of us are in this mess. Read my post from a few weeks ago.

Those of us who had secured cards... seems when graduating we get a CLi but after that all CLIs get the 2 day message and then denied because the system thinks we are still secured even tho they know we aren't. They have been saying for months they know and it will be fixed in 48 hours ... but it never is. Very frustrating
FICO 8 Scores as of Jan 2017: TU (763) EQ (748) EX (653) Favorite Cards/Daily Drivers: U.S. Bank Cash+ Visa Sig, Discover It, and American Express Blue Cash Everyday
Senior Contributor
Posts: 5,717
Registered: ‎08-04-2014

Re: Discover Portfolio department for CLI?


depdep8 wrote:
Received the 2day message when I requested a CLI, hadn't heard anything in around 3-4 days so I secure messaged Discover and was told to call the Portfolio department to update income and employment info... That they were still reviewing it or something like that...


Has anyone else ever had to do this?


My card was once secured if that makes a difference

You can update income and employment information on your profile page.

 

I've never had to do it but in my first year with Discover every CLI required a HP with the exception of one. Don't get discouraged with Discover your credit limit will grow. They can be a little finicky during the first year with some credit profiles. You are not alone. Recently, I got a $7K CLI. It's the highest CLI I have ever gotten from them. I usually get $1500 each request. Don't give up!Smiley Wink

 

 

 

Gardening since 09/28/16 Gardenversary 09/28/17 Score: 09/15/16 EQ 772 TU 783 EXP 779
Current Score: 779
Goal Score: 800
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Senior Contributor
Posts: 5,717
Registered: ‎08-04-2014
0

Re: Discover Portfolio department for CLI?

[ Edited ]

Djgrolyos wrote:
Yep. Lots of us are in this mess. Read my post from a few weeks ago.

Those of us who had secured cards... seems when graduating we get a CLi but after that all CLIs get the 2 day message and then denied because the system thinks we are still secured even tho they know we aren't. They have been saying for months they know and it will be fixed in 48 hours ... but it never is. Very frustrating

Have you tried calling or using the chat feature for CLIs? If yes, is it the same outcome?

Gardening since 09/28/16 Gardenversary 09/28/17 Score: 09/15/16 EQ 772 TU 783 EXP 779
Current Score: 779
Goal Score: 800
Take the myFICO Fitness Challenge
Valued Contributor
Posts: 1,332
Registered: ‎11-20-2016

Re: Discover Portfolio department for CLI?

Yes, I've tried calling, writing, SM, chat, button.... and all have the same result and all tell me they know about the problem and it will be fixed in 48'hours. Lol. Seriously the longest 48 hours I have ever waited for.
FICO 8 Scores as of Jan 2017: TU (763) EQ (748) EX (653) Favorite Cards/Daily Drivers: U.S. Bank Cash+ Visa Sig, Discover It, and American Express Blue Cash Everyday
Senior Contributor
Posts: 4,191
Registered: ‎04-23-2016
0

Re: Discover Portfolio department for CLI?

Lol, Dj, the longest 2 day everSmiley Wink

This glitch is quitely becoming the year there was no Discover ClausSmiley Wink YipesSmiley Happy
Valued Contributor
Posts: 1,332
Registered: ‎11-20-2016

Re: Discover Portfolio department for CLI?

No kidding. Lol.
FICO 8 Scores as of Jan 2017: TU (763) EQ (748) EX (653) Favorite Cards/Daily Drivers: U.S. Bank Cash+ Visa Sig, Discover It, and American Express Blue Cash Everyday
Valued Contributor
Posts: 1,332
Registered: ‎11-20-2016

Re: Discover Portfolio department for CLI?

Hey saved themselves tho cuz it does say "usually 2 days"
FICO 8 Scores as of Jan 2017: TU (763) EQ (748) EX (653) Favorite Cards/Daily Drivers: U.S. Bank Cash+ Visa Sig, Discover It, and American Express Blue Cash Everyday
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Frequent Contributor
Posts: 398
Registered: ‎02-15-2016
0

Re: Discover Portfolio department for CLI?

So DJ is the only one who has had to call the Portfolio department?

I got the denial letter today it did say bank information not received... It says "Thanks for your interest in Discover" regards "New accounts team"

I guess being with them 13 months doesn't mean much!? Especially if they consider me a new account.. ..

$1,250.......NPSL/ $300..... $2,500...... $525........ $1,500...........$10,000.......$10,000........$4,800......... $3,300..........$2,000...........$500......
25.40%.............0%.............24.49%.......25.24%.......18.74%.......25.24%.........15.49%..........23.49%........27.24%........19.74%.......23.15%.
Fico score 8's 3/2017 Transunion: 736 Experian: 726 Equifax: 696...... AAOA 8 months Clean report, perfect payment History..
Senior Contributor
Posts: 4,191
Registered: ‎04-23-2016
0

Re: Discover Portfolio department for CLI?

No i think lots of people who were secured are having this problem. When you get 24 months in, youll be an ol hand at team DiscoSmiley Wink

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