cancel
Showing results for 
Search instead for 
Did you mean: 

Discover Portfolio department for CLI?

Frequent Contributor

Discover Portfolio department for CLI?

Received the 2day message when I requested a CLI, hadn't heard anything in around 3-4 days so I secure messaged Discover and was told to call the Portfolio department to update income and employment info... That they were still reviewing it or something like that...


Has anyone else ever had to do this?


My card was once secured if that makes a difference
AAOA 1 year Fico 08's 738 739 703
11 REPLIES
Valued Contributor

Re: Discover Portfolio department for CLI?

Yep. Lots of us are in this mess. Read my post from a few weeks ago.

Those of us who had secured cards... seems when graduating we get a CLi but after that all CLIs get the 2 day message and then denied because the system thinks we are still secured even tho they know we aren't. They have been saying for months they know and it will be fixed in 48 hours ... but it never is. Very frustrating
FICO 08: TU= 776 (Nov) EQ= 764 (Nov) EX= 746 (Nov) Favorites: Discover It, USB Cash+, Amex PRG
Community Leader
Senior Contributor

Re: Discover Portfolio department for CLI?


depdep8 wrote:
Received the 2day message when I requested a CLI, hadn't heard anything in around 3-4 days so I secure messaged Discover and was told to call the Portfolio department to update income and employment info... That they were still reviewing it or something like that...


Has anyone else ever had to do this?


My card was once secured if that makes a difference

You can update income and employment information on your profile page.

 

I've never had to do it but in my first year with Discover every CLI required a HP with the exception of one. Don't get discouraged with Discover your credit limit will grow. They can be a little finicky during the first year with some credit profiles. You are not alone. Recently, I got a $7K CLI. It's the highest CLI I have ever gotten from them. I usually get $1500 each request. Don't give up!Smiley Wink

 

 

 

Gardening since xx/xx/xx Gardenversary xx/xx/xx Score: 08/21/17 EQ 781 TU 784 EXP 789
Current Score: 781
Goal Score: 800
Take the myFICO Fitness Challenge
Community Leader
Senior Contributor

Re: Discover Portfolio department for CLI?


Djgrolyos wrote:
Yep. Lots of us are in this mess. Read my post from a few weeks ago.

Those of us who had secured cards... seems when graduating we get a CLi but after that all CLIs get the 2 day message and then denied because the system thinks we are still secured even tho they know we aren't. They have been saying for months they know and it will be fixed in 48 hours ... but it never is. Very frustrating

Have you tried calling or using the chat feature for CLIs? If yes, is it the same outcome?

Gardening since xx/xx/xx Gardenversary xx/xx/xx Score: 08/21/17 EQ 781 TU 784 EXP 789
Current Score: 781
Goal Score: 800
Take the myFICO Fitness Challenge
Valued Contributor

Re: Discover Portfolio department for CLI?

Yes, I've tried calling, writing, SM, chat, button.... and all have the same result and all tell me they know about the problem and it will be fixed in 48'hours. Lol. Seriously the longest 48 hours I have ever waited for.
FICO 08: TU= 776 (Nov) EQ= 764 (Nov) EX= 746 (Nov) Favorites: Discover It, USB Cash+, Amex PRG
Super Contributor

Re: Discover Portfolio department for CLI?

Lol, Dj, the longest 2 day everSmiley Wink

This glitch is quitely becoming the year there was no Discover ClausSmiley Wink YipesSmiley Happy
Valued Contributor

Re: Discover Portfolio department for CLI?

No kidding. Lol.
FICO 08: TU= 776 (Nov) EQ= 764 (Nov) EX= 746 (Nov) Favorites: Discover It, USB Cash+, Amex PRG
Valued Contributor

Re: Discover Portfolio department for CLI?

Hey saved themselves tho cuz it does say "usually 2 days"
FICO 08: TU= 776 (Nov) EQ= 764 (Nov) EX= 746 (Nov) Favorites: Discover It, USB Cash+, Amex PRG
Frequent Contributor

Re: Discover Portfolio department for CLI?

So DJ is the only one who has had to call the Portfolio department?

I got the denial letter today it did say bank information not received... It says "Thanks for your interest in Discover" regards "New accounts team"

I guess being with them 13 months doesn't mean much!? Especially if they consider me a new account.. ..
AAOA 1 year Fico 08's 738 739 703
Super Contributor

Re: Discover Portfolio department for CLI?

No i think lots of people who were secured are having this problem. When you get 24 months in, youll be an ol hand at team DiscoSmiley Wink