Once you call and start the price protection process, you will have 30 days in which to submit the form and documents. Here is the information needed, as was sent to me this summer when I last did this process:
Information needed:
- Description of item purchased
- Original purchase date
- Original purchase price
- Date item went on sale
- Lower price found
Documents needed:
- Sales receipt
- Credit card statement
- Dated advertisement showing lower price (advertisement scan or web screenshot)
Important Reminders:
- Lower price must be found within 90 days of original purchase date
- Claim must be submitted online within 30 days of receipt of this email
- There is a per item limit of $500 and an annual program limit of $2,500 per account
@Financiers wrote:Thank you so much!
One question, how do I show a dated document when using a screenshot of a website? Thanks Again, I appreciate your help.
Thats the problem. On Amazon the current date is usually on the page someplace. You might have difficulty with sites that don't display the date. However, with a TV set it might be enough to have the dated receipts if they contain the name of the item, etc.
If you don't have exactly what they ask for, then its up to Discover to decide whether you qualify for the price protection.
