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Anyone tried this? I'm in the process of filing a claim for about a $150 price difference since I purchased the item. I'm very interested to see how this works out as this could be a very valuable perk. Up to $500 per item, $2500 per cardholder per year. T&C seem pretty broad, with only internet auction sites excluded.
I used it a few months ago. You have to call in, they transfer you to the Price Protection Department, and they take some info and then mail you the paperwork. You then have to fill out the paperwork and send it in with the proof and wait a a few weeks for them to approve it and then wait a few weeks to get a check. It's not a quick or easy process, but it works.
Let us know how it goes. Good luck!
@scientifics wrote:I used it a few months ago. You have to call in, they transfer you to the Price Protection Department, and they take some info and then mail you the paperwork. You then have to fill out the paperwork and send it in with the proof and wait a a few weeks for them to approve it and then wait a few weeks to get a check. It's not a quick or easy process, but it works.
Hope I won't need it, but glad to know it works.
Thanks for the info. I never knew about the price protection. It must have been in the small print that I never read .
Another piece of info for you, Rhaeny: all Visa Signature and World Mastercard cards, as well as all Amex-issued and Discover-issued cards, provide some price protection program. --> This is no longer true. Sorry for the misinformation
@HiLine wrote:Another piece of info for you, Rhaeny: all Visa Signature and World Mastercard cards, as well as all Amex-issued and Discover-issued cards, provide some price protection program.
Oh !
Learn something new everyday....LOL! Thanks for the info because I seriously didn't know that. Looks like I need to look back and see if I have some money to get back!
Received claim packet yesterday, filled out and sent back today. Will let you know how it turns out.
@Rhaeny wrote:
@HiLine wrote:Another piece of info for you, Rhaeny: all Visa Signature and World Mastercard cards, as well as all Amex-issued and Discover-issued cards, provide some price protection program.
Oh !
Learn something new everyday....LOL! Thanks for the info because I seriously didn't know that. Looks like I need to look back and see if I have some money to get back!
Actually I just double checked - the information I posted was outdated. As of now, only Discover and Citi still offer price protection. Sorry for being over-optimistic.
OP: good luck!!! Let us know how it goes!
Amex does better than price protection in my opinion.
If you dispute a charge, they almost always take your side.
For example. I used my Amex card at a vending machine and the $0.55 cup of coffee did not vend. At that point I was upset because it was below freezing and the coffee would have warmed me up.
I made a special point of logging onto Amex and disputing the charge since no goods were received.
My $0.55 was returned with no questions asked.