Here's an example of what great CS Discover has
"Thank you for your recent message about Limit Increase link. I wish to express my sincere apology for any difficulties or inconvenience you may have experienced with your Discover Card account.
We regret our failure to meet your expectations in this situation, and appreciate your feedback. It is comments such as yours that allow us the opportunity to better serve our Cardmembers.
I appreciate your business and the opportunity to be of service. Thank you for choosing to use Discover Card.
Sincerely,
Useless CSR"
This is what they are good at, but when it comes to actually helping you or solving problems or addressing concerns, they are the worst. So if you like being sucked up to without getting any actual help, please get a Discover card.
