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So I closed my Discover More card a couple of weeks back because of the low $2000 CL...
Last night, I get a call from Discover asking again why I closed my account and if there was anything she could do to retain my business. I told her why I had closed my account and that while I liked their service, I had other cards with $20k plus CL's and I just did not need Discover any longer nor did I want to have to make multiple payments so I would not go over my CL. I was very nice to her and told her the truth.
She made me this offer:
1. Re-open my account and PC to their new IT card.
2. New $5000 CL with a soft pull.
3. 0 % balance transfer for 18 months (5% BT Fee), I will not do this.
So, I let her re-open my account. It was all super easy and while $5k is on the low side, at least it is a step in the right direction.
I am looking forward to the new IT card to arrive.
Wow, thats a pretty sweet deal. Especially all on a SP. Congrats!
Congrats!!
That's awesome! Congrats! I know that it is still low by your standards, but $5K is actually decent for Discover. I received my IT card yesterday, and it's a sweet looking card. I've received three auto cli's totaling $1100 in less than a year. While that's still my lowest cl, I will stick with them for a while...
Congrats Ray ! And a big wow for Discover customer service too !
Now thats customer service. Congrats
Congrats that is wonderful
Congrats!