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Discover sent me somebody else's card

Regular Contributor

Discover sent me somebody else's card

I converted my Discover More Student card to the Discover it recently. Yesterday I opened up the UPS box that it came in (which was properly labeled with my information) and it ended up being somebody else's card (all the paper work had this other guy's name and address on it). It appears to me that the labels got switched. I called Discover and had them issue me a new credit card number for fear of somebody else having been sent my card.

Has anyone ever had this happen before?
10 REPLIES
Regular Contributor

Re: Discover sent me somebody else's card

That didnt't happen to me , however I changed designs to the american flag card and they sent me two(with my name and account number) with the same design after I requested one...


12/28 EX 745( FAKO)
12/28 DCU 742 FICO
12/28 WM TU 796 FICO
Walmart Discover 15k |CSP 14.4k | Penfed Cash Rewards 9k |DCU 7.5k | Chase Freedom 8k | FNFG 5k | Discover 6.4k| BOA 4k | BCE 3k


Moderator Emeritus

Re: Discover sent me somebody else's card

Can you say OOPs?

Starting Score: 504
July 2013 score:
EQ FICO 819, TU08 778, EX "806 lender pull 07/26/2013
Goal Score: All Scores 760+, Newest goal 800+
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Current scores after adding $81K in CLs and 2 new cars since July 2013
EQ:809 TU 777 EX 790 Now it's just garden time!

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Regular Contributor

Re: Discover sent me somebody else's card

LOL! +1


12/28 EX 745( FAKO)
12/28 DCU 742 FICO
12/28 WM TU 796 FICO
Walmart Discover 15k |CSP 14.4k | Penfed Cash Rewards 9k |DCU 7.5k | Chase Freedom 8k | FNFG 5k | Discover 6.4k| BOA 4k | BCE 3k


Established Contributor

Re: Discover sent me somebody else's card

Mega Contributor

Re: Discover sent me somebody else's card

Good thing you shut yours down! Smiley Happy




EQ FICO 548 3/3/16
Regular Contributor

Re: Discover sent me somebody else's card

OP hopefully if they sent your card to someone else, they are as honest as you were. crazy mistake though. Im sure it happens more than we think.

Regular Contributor

Re: Discover sent me somebody else's card

One more thing, the customer service rep acted like it was no big deal and said she would send me out a replacement card overnight. I told her to please issue me a new card number.
Highlighted
Regular Contributor

Re: Discover sent me somebody else's card


aplast wrote:

OP hopefully if they sent your card to someone else, they are as honest as you were. crazy mistake though. Im sure it happens more than we think.


In this case, it was because of the label. If it would have been sent to the address on the paperwork, it would have ended up at the right place. Most cards that I'm aware of don't use labels to ship. They just go to the address that prints out on the paperwork that shows through the clear plastic on the envelopes. 

Valued Contributor

Re: Discover sent me somebody else's card

That's kind of scary!

Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 832 EX 783 TU 816
App free since 9/15/15