Do CLI request with US BANK always take days to process?

[IWOL]

I've had my. US bank Platinum card for 9 months now and I have been trying to get a CLI to $5k so I can try convert it to Cash+ or Flexperks.

i transferred a balance of $2500 soon after opening for 0% for 15 months offer. Balance is down to $900 now, been paying it off at $200 a month. I havent really used the card at all outside of the balance transfer since it has no rewards at all. 

Anyhow I tried for a CLI at the 6 month mark and they declined it. My Discover TU is now at 717 so I thought I would try again, whenevr I call for a CLI they say they will submit the request, which is what they did. That was 5 days ago and when I call now it still shows in process. The rep told me it may be a hard pull but for $2k increase probably a soft. I agreed. I have not seen a hard pull from them and not even a soft on TU.

i guess I'll just have to wait, they just seem to take very long to process any request and the CSR,s and some bankers seem to be clueless.

Overall, between B of A,  Chase, Barclays, Discover, Wells Fargo and Us Bank , I would say. US Bank comes in a distant last when it comes to service and product knowledge from reps with Wells just slightly ahead.

[cobbson]

I received an automatic CLI right after cutting my 11th bill from USBank. First you get a "Congratulations on your anniversary" email. No mention of CLI. In about a week or two, you will see the auto CLI on your acount. About two weeks later, you'll get a snail mail advising you of the CLI. That's how it worked for me over the last month or so.

[gdale6]

Nothing happens quickly at US Bank, all new CCs and CLI requests are manually reviewed by a UW even if the system says you are auto approved... Its just the way they operate..

[dodgerslv]

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@IWOL wrote:

I've had my. US bank Platinum card for 9 months now and I have been trying to get a CLI to $5k so I can try convert it to Cash+ or Flexperks.

i transferred a balance of $2500 soon after opening for 0% for 15 months offer. Balance is down to $900 now, been paying it off at $200 a month. I havent really used the card at all outside of the balance transfer since it has no rewards at all. 

Anyhow I tried for a CLI at the 6 month mark and they declined it. My Discover TU is now at 717 so I thought I would try again, whenevr I call for a CLI they say they will submit the request, which is what they did. That was 5 days ago and when I call now it still shows in process. The rep told me it may be a hard pull but for $2k increase probably a soft. I agreed. I have not seen a hard pull from them and not even a soft on TU.

i guess I'll just have to wait, they just seem to take very long to process any request and the CSR,s and some bankers seem to be clueless.

Overall, between B of A,  Chase, Barclays, Discover, Wells Fargo and Us Bank , I would say. US Bank comes in a distant last when it comes to service and product knowledge from reps with Wells just slightly ahead.

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let me shed some light with my experience with US Bank. I got approved for the Flex Select (originally applied for the Travel ) Rewards back in June 2013. It was approved for 3k. I became real impatient with the limit and requested a CLI at about 3 months after having the card. Denied with a HP on TU ( i did the online form and about 10 days later received the letter). At six months i didnt see no auto CLI so when my 7fh statement cut i called in for a CLI with the CSR and she said it will either instanly approved it with a SP or it would go to UW and either see the increase online in 2-3 days or will get a letter (which she meant declined). Well no increase online and sure enough about 7-8 days later got the letter. It was SP denial though (based on their last AR). Well after my 9th statement cut i received a 1500 auto CLI. I guess with US Bank you may have to be a little patient. Just a few days ago (having their Select Rewards for 10 months) i applied for the Travel Rewards siggy and finally got it!! approved for 7500. So in my honest opinion, just give it a little time and you will see they can be generous. Good luck on getting approved for the CLI request. IMO they will go by their last AR and most likely a SP (approved or not). Keep us posted.