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Im on android, otherwise i'd give you the direct link
Go get your credit reports as if someone had denied you credit. when asked for the company name just input att/verizon. Its free.
see who pulled your report and:
1) make an online dispute with the cra.
2) file a complaint with the BBB against them because they had HP'd you without your consent/knowledge.
Be sure to include the business names and adresses as they appear on your report.
3) send a letter directly to the company acussing them of such dishonest behavior.
...
I did those steps with comcast and:
1) the cra sent me an online resolution of the dispute(i needed to contact comcast directly)
2) the BBB told me they had contacted comcast regarding my complaint and to please allow them 60 days i think to solve the matter
3) 2 weeks later comcast sent me a letter apologizing for the misunderstanding and how maybe i was not aware a check on my credit report was needed. They had contacted the cra to delete the inquiry off my report and make it a SP instead to resolve the issue and to please allow the cra to update the information.
The comcast inquiry on 12/01/2011 was gone is less than a month. Stayed as a SP though
Go get your credit reports as if someone had denied you credit. when asked for the company name just input att/verizon. Its free.
see who pulled your report and:
1) make an online dispute with the cra.
2) file a complaint with the BBB against them because they had HP'd you without your consent/knowledge.
Be sure to include the business names and adresses as they appear on your report.
3) send a letter directly to the company acussing them of such dishonest behavior.
...
I did those steps with comcast and:
1) the cra sent me an online resolution of the dispute(i needed to contact comcast directly)
2) the BBB told me they had contacted comcast regarding my complaint and to please allow them 60 days i think to solve the matter
3) 2 weeks later comcast sent me a letter apologizing for the misunderstanding and how maybe i was not aware a check on my credit report was needed. They had contacted the cra to delete the inquiry off my report and make it a SP instead to resolve the issue and to please allow the cra to update the information.
The comcast inquiry on 12/01/2011 was gone is less than a month. Stayed as a SP though
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