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Does Credit Solutions notate CLI calls?

Contributor

Does Credit Solutions notate CLI calls?

I got an auto bump from 1500 to 3500 on my Sam's card yesterday. Now my highest CL. Figured I'd call Credit Solutions today and just see if I could maybe persuade them to bring it up to 5000 while they're at it. First, the lady told me they would have to soft pull again fresh even though they presumably did so before the auto-CLI. So I agreed. But no dice. Denied.

 

I've read, however, that nights and weekends are the best times to call them. So I'm thinking about ringin em up again and having another CSR give it a go. Anybody ever been able to get a manual CLI right on the back of an auto-CLI with GE? Or is it pointless to try again if I already was denied earlier today?

 

Upside tells me go for it - I might get a rep in a better mood who has no idea I called earlier.

 

Downside tells me don't push it - whoever answers will indeed see that I called earlier, and I'll blow another soft pull and five minutes of my life just to be denied again.

 

I know it can't hurt to try again. But... can it?

I got some cards with some credit limits. Some are better than others.
10 REPLIES
Super Contributor

Re: Does Credit Solutions notate CLI calls?

all calls are usually notated for some form of record.

And its guaranteed there will be records of all CLI requests.

JPMorgan Palladium (100k), AmEx Platinum (NPSL), AmEx SPG (46k), AmEx BCP (42k), Chase Sapphire Preferred (47k), Citi Prestige (31k), Citi Thank You Preferred (27k), Citi Executive AAdvantage (25k), JPMorgan Ritz-Carlton (21k), Merrill+ (15k), US Bank Cash+ (22.5k), Wells Fargo (12k), Bloomingdale’s (12.4k), Chase Freedom (5k), Discover IT (5k).
Moderator Emerita

Re: Does Credit Solutions notate CLI calls?

@ enharu is correct but you can always start the conversation by acknowledging the previous call and asking the CSR to look again. That way they know you are aware that your previous request was denied but you wanted a second opinion.

I have done that when my denial was based on 'balances to credit limit was too high' something like that- I explained that the one card that was high was due to a one large ticket item purchase and I was utilizing my 0% PR period cause as they could see my other cc's had less than 3%. My overall util was less than 15%


Good luck!
Contributor

Re: Does Credit Solutions notate CLI calls?

Nice. Thanks for the info and pointers. I just tried to call the same number (8173), got a "please call back during normal business hours" message. What is the Credit Solutions number for after hours I've read others posting about?

I got some cards with some credit limits. Some are better than others.
Moderator Emerita

Re: Does Credit Solutions notate CLI calls?

That's the number I use...I guess it depends on what time zone you are in. I ve called as late as 9pm PST
Contributor

Re: Does Credit Solutions notate CLI calls?

Think I should instead try to bump up the Walmart card? It's at 1000. My thought was, Hey while they're being generous lemme see if they can put my Sam's limit into Visa Signature range. But maybe a better strategy might be to bring the Wally up too. I don't know.

I got some cards with some credit limits. Some are better than others.
Moderator Emerita

Re: Does Credit Solutions notate CLI calls?

Contributor

Re: Does Credit Solutions notate CLI calls?

Walmart 1/4

Sam's Club 1/20

 

...yet the Sam's is the one they gave me the increase on.

I got some cards with some credit limits. Some are better than others.
Moderator Emerita

Re: Does Credit Solutions notate CLI calls?

Don't just stop at Walmart. I noticed you have a Chevron too.
Contributor

Re: Does Credit Solutions notate CLI calls?

Yeah I was kinda feeling like I don't wanna press the issue too much with that one. I don't need a super high limit with that card. I used the luv button and went from 400 to 700 with it almost two months ago. It's the other two I'm more concentrated on.

I got some cards with some credit limits. Some are better than others.