FWIW, I don't know anything about the Working Assets card, but I have a branded BofA card, and I am delighted with the CS. I got a CLI from $10K to $15K after only a month, after making two substantial payments and calling them to say that my scores were being killed by the util. I did have to escalate to a credit specialist. As best as I can tell, the level of service is the same on branded cards as on the straight card.
On a separate call, I asked what the possibilities were of eventually switching the card, in case I wanted the AmeriCard or something. MY CSR made encouraging noises, but was quick to admit that he didn't really know, and that I would need to talk to a specialist if/when the time came.
I'd be happy to have a slightly better rewards card once the BT on this one is paid off, but there are worse things than the WorldPoints program, and I'm loving BofA CSR so far. I'm expecting that this one will be one of my three keepers once all the dust settles.
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007