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Posts: 80
Registered: ‎02-15-2012
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Re: Doing the math on the Chase Sapphire Preferred...

I would send them a message through your account. I did this and it worked for me. I love the CSP and Chase in general on a customer service level!

Chase Sapphire Preferred (Visa Signature), Citi Dividend World Elite, Discover IT, American Express Blue Cash Everyday, American Express Zync
Established Contributor
Posts: 731
Registered: ‎02-15-2012
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Re: Doing the math on the Chase Sapphire Preferred...

severine wrote:

WHich number did you call? I called the Chase app number listed in the Backdoor thread and spoke to an overseas rep who told me that it would not be possible to change the terms of the iniital offerSmiley Sad

Call the number on the back of your card.  The Sapphire Preferred has its own customer service team that is all U.S. based.  Or you can use the secured message center.

FICOs (2/24/12): EX 752, EQ 740
Chase Sapphire Preferred, Freedom; American Express PR Gold, Blue Cash Everyday
New Member
Posts: 10
Registered: ‎08-02-2011
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Re: Doing the math on the Chase Sapphire Preferred...

had a weird experience calling the number on the back of my card


she said that this 2000 dollar offer isnt on the chase website and that she WOULD match it for me because i called but it isnt a 'legit' offer?



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