Credit Cards

[HeidiBoo]

Help!  I've been on the phone numerous times with American Express - and still no solution.  I have five Am Ex accounts (no nasty comments, please) - back in February, they started to double report each account - the only difference being the Account # (Am Ex calls it a customer # as it does not relate to the card #).  I called Am Ex, who was aware of the issue and they assured me that the CB's were deleting the duplicates.  Well, that's been several months ago, and all 3 CB's show a total of 10 accounts!

I called Am Ex this morning and they told me not to dispute the dups, but they would fall off automatically.  I find this hard to believe! 

Can someone please tell me if they have had the same issue?  If so, was it resolved and how???

Thanks to all!!!

[Timothy]

My DW had 2 AMEX dups (She is an AU) they were only there for about 3 weeks before they were fixed.

I did nothing to fix it-

Amex Credit reporting phone #

Must have FULL report from CRA in front of you-
800-874-2717

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HeidiBoo wrote:

Help!  I've been on the phone numerous times with American Express - and still no solution.  I have five Am Ex accounts (no nasty comments, please) - back in February, they started to double report each account - the only difference being the Account # (Am Ex calls it a customer # as it does not relate to the card #).  I called Am Ex, who was aware of the issue and they assured me that the CB's were deleting the duplicates.  Well, that's been several months ago, and all 3 CB's show a total of 10 accounts!

I called Am Ex this morning and they told me not to dispute the dups, but they would fall off automatically.  I find this hard to believe! 

Can someone please tell me if they have had the same issue?  If so, was it resolved and how???

Thanks to all!!!

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[HeidiBoo]

**BUMP**

Please help!

[fused]

I wish I could help, but I haven't been able to resolve the same problem you are having with Amex accounts. I have two Amex Gold card accounts reporting even though I have only one account. It's been a real source of irritation for me.