Duplicate application??

[notfancy]

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@killer_queen229 wrote:

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@notfancy wrote:

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@killer_queen229 wrote:

How did Amex think it was the same card when it wasn't?

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Call them and ask, maybe they can fix it.

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Would that be the best thing to do? I feel like they meant to flat out deny me, instead they must of made the mistake of canceling the application. If it was denied, wouldn't it said denied?

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if they meant to deny you, they'd probably have done so. Based on the comments, it looks like they thought you were applying for the same card twice. Perhaps they put those two cards in the same category because of the rewards on them. I don't know. If you want to be sure, call them and ask. Then you'll know exactly why they did what they did. We can speculate and you can fret, but none of that will give you the answer that the actual company denying/canceling credit can.

[killer_queen229]

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@notfancy wrote:

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@killer_queen229 wrote:

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@notfancy wrote:

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@killer_queen229 wrote:

How did Amex think it was the same card when it wasn't?

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Call them and ask, maybe they can fix it.

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Would that be the best thing to do? I feel like they meant to flat out deny me, instead they must of made the mistake of canceling the application. If it was denied, wouldn't it said denied?

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if they meant to deny you, they'd probably have done so. Based on the comments, it looks like they thought you were applying for the same card twice. Perhaps they put those two cards in the same category because of the rewards on them. I don't know. If you want to be sure, call them and ask. Then you'll know exactly why they did what they did. We can speculate and you can fret, but none of that will give you the answer that the actual company denying/canceling credit can.

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I thought it was a mistake so I tried reapplying, same thing. I'm done now. I think I should have some eggs in my garden. 

[notfancy]

Sigh. I don't understand why you just won't call, or even use their online chat feature as I assume they have one.

[killer_queen229]

I'm going to now.. I don't know, I'm a little uneasy

[killer_queen229]

I sent them a message online. Sorry just feel uneasy.

[Stralem]

You do realize that YOU are the customer, right? If you have a problem with the service Amex is providing (in this case, a possible error with their application system), you have both the right and the priviledge to make your grievances known. No need to be so... timid, y'know?

Bitch their ears off if you feel like it! Well... Nicely, of course.

Some claptrap about catching more ants with honey than vinegar, or something. Blah.

[killer_queen229]

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@Stralem wrote:

You do realize that YOU are the customer, right? If you have a problem with the service Amex is providing (in this case, a possible error with their application system), you have both the right and the priviledge to make your grievances known. No need to be so... timid, y'know?

Bitch their ears off if you feel like it! Well... Nicely, of course.

Some claptrap about catching more ants with honey than vinegar, or something. Blah.

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I called the new accounts number, the guy resent in it and said I'd get an answer in 3-5 days.. I'd prefer sooner. The status is in progress. 

[lg8302ch]

Good luck

[killer_queen229]

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@lg8302ch wrote:

Good luck

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I'm like nervous that they will hate me for all the inquiries I have and I'm nervous that this will be a long process..

[BootStraps]

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@killer_queen229 wrote:

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@lg8302ch wrote:

Good luck

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I'm like nervous that they will hate me for all the inquiries I have and I'm nervous that this will be a long process..

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Remember that because you are the customer, you are in control. If the process is to long for your liking you can always refuse to continue it.

If they annoy you enough just tell them: