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Equifax - Customer Care

Established Contributor

Equifax - Customer Care

Should I expect to ever get through on the phone to an Equifax Customer Care representative regarding ScorePower reports?
 
I call the number they provided in an email and get stuck in a tremendously irritating message loop instructing me as to which number to impatiently press on my phone in order to reach the representatives of my choosing.  Then it says it is transferring the call, and the same annoying message repeats itself over every time I make the correct selection.
 
Is there any hope?
Message 1 of 4
3 REPLIES
Moderator Emeritus

Re: Equifax - Customer Care

Did you buy them from EQ or myFICO?
Message 2 of 4
Senior Contributor

Re: Equifax - Customer Care

Try again tomorrow. Not sure how the holiday plays in to this factor. Either fewer people to answer the phones or maybe more people home calling. Smiley Happy

Re: Equifax - Customer Care for products already purchased.
1-866-640-CARE (1-866-640-2273), 7 days a week between the hours of 8:00am - 3:00am Eastern Time Zone
If we never set higher goals we would never get as far.
sol, credit 101, acr, abbreviations, calc
Message 3 of 4
Established Contributor

Re: Equifax - Customer Care



Timothy wrote:
Did you buy them from EQ or myFICO?


EQuifax
Message 4 of 4