cancel
Showing results for 
Search instead for 
Did you mean: 

Ever been denied the opportunity to verify your identity?

tag
Blodreina
Established Contributor

Ever been denied the opportunity to verify your identity?

I applied for a PayPal Extras MC, and they were "unable to confirm/verify my identity."

 

I wrote a letter explaining what was likely the cause (recent move - 6 months ago) and asked to provide any verification documents that would reconcile records.  In their response, they basically said no.  I knew the address wasn't on the credit report but thought that because I was applying through PayPal (where my address is verified), it wouldn't be an issue.

 

Grr.  Smiley Mad

Message 1 of 2
1 REPLY 1
B335is
Moderator Emeritus

Re: Ever been denied the opportunity to verify your identity?

Yeah I went through this with Nordstrom. After numerous calls giving them some of my other acct info, drivers license, passport, etc they could never verify me. And I hadn't moved in 18 months. Even when I emailed their EO they said sorry can't verify you.
Message 2 of 2
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.