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its a tie between Amex BCP and Discover IT, based on my usage. I love the rewards from them both because they fit my spending. I max out my rewards on BCP every year because of how and where I shop (not manufactured, just simply lifestyle) and try and fully utilize my Discover's cashback program for other purchases not optimal for BCP.
From a customer service perspective, Discover for sure. I have never (in 5 years of having the card) had a bad experince. BCP customer service sometimes leaves a little to be desired.
For me, my favorite is my DIscover iT, followed by my Citi DoubleCash. They have treated me quite well.
Favorite to get: The Hyatt and Hilton cards.
Favorite card is my Amex BCP. It's my go-to, love the easy cash back. 2nd fav would have to be my Discover It.