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I finally got my Penfed Platinum Cash Rewards Visa yesterday. I found there's not EMV chip on the card. I was disappointed. Can I requested it online or call them?
Ron.
Thanks. It took them three weeks to get here.
Ron.
I'm on the phone with them right now. To see if they can sent me the new card with EMV.
Ron.
They sent me to put in another apps to get EMV. It is strange.
Ron.
@Duncanrr wrote:
Why would you have to app for another version of the card just to get the chip?
Yes, I don't know why.
Ron.
Sorry if this is a stupid question, but what is the issue about the EMV chip? I was in Europe (Germany and Austria) for 27 days and had not one problem with my existing (US) cards. And i used them a lot. car rental, gas, shopping, grocery, dining ... everywhere no problem at all.
Yes, I know what the chip is, I am from Germany and have a german mastercard with the chip. But do we really need the chip?
WOW! I got my card a while ago, and it did in fact have the EMV chip in it. Sorry that yours didn't have it. Another MYFICO member said he, too, had to do a new application in order to get the chip.