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Finally Got my Penfed Cash Rewards Visa, but.....

Super Contributor

Finally Got my Penfed Cash Rewards Visa, but.....

I finally got my Penfed Platinum Cash Rewards Visa yesterday. I found there's not EMV chip on the card. I was disappointedSmiley Sad. Can I requested it online or call them?

 

Ron.

Message 1 of 30
29 REPLIES
Valued Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

Just call them. My card that I was approved suite the beginning of the month still hasn't arrived grrr

Last Pulled EQ: 809
Last Credit Card App: 02/05/2016
Last CLI: 02/06/2016
Find Me: Gardening
Message 2 of 30
Super Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

Thanks. It took them three weeks to get here.

 

 

Ron.

Message 3 of 30
Valued Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

Ok cool, I am waiting patiently...... Not Smiley Wink

Last Pulled EQ: 809
Last Credit Card App: 02/05/2016
Last CLI: 02/06/2016
Find Me: Gardening
Message 4 of 30
Super Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

I'm on the phone with them right now.  To see if they can sent me the new card with EMV.

 

Ron.

Message 5 of 30
Super Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

They sent me to put in another apps to get EMV. It is strange.Smiley Surprised

 

 

Ron.

Message 6 of 30
Valued Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

Why would you have to app for another version of the card just to get the chip?


Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
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Message 7 of 30
Super Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....


Duncanrr wrote:
Why would you have to app for another version of the card just to get the chip?

Yes, I don't know why.

 

 

Ron.

Message 8 of 30
Established Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

Sorry if this is a stupid question, but what is the issue about the EMV chip? I was in Europe (Germany and Austria) for 27 days and had not one problem with my existing (US) cards. And i used them a lot. car rental, gas, shopping, grocery, dining ... everywhere no problem at all.

 

Yes, I know what the chip is, I am from Germany and have a german mastercard with the chip. But do we really need the chip?



FICO (TU/EX/EQ): 737/743/739 - Total CL 244+K
Message 9 of 30
Established Contributor

Re: Finally Got my Penfed Cash Rewards Visa, but.....

WOW!  I got my card a while ago, and it did in fact have the EMV chip in it.  Sorry that yours didn't have it.  Another MYFICO member said he, too, had to do a new application in order to get the chip.


NFCU Signature Visa Cash Rewards, NavChek, Citi AA AMEX, Cap1 Cash Rewards, Discover IT, Home Depot, Sears, Walmart, Chase Freedom, AMEX Green, Lowe's, AMEX BCE, Chase Sapphire Preferred, AMEX Hilton Honors Surpass, PayPal Extras MC, PenFed Platinum Cash Rewards, AMEX Platinum

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Message 10 of 30