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That's great news, Congrats!!!
I googled the email address and found it pretty easily. I emailed the executive office today. Fingers crossed.
For the one's with no luck. How long have you had you card(s) with them and have you had any lates with cap 1?
Awesome! Glad to see cap1 might be changing!
Since so many people are still asking about the email,
here is a huge hint!
http://en.wikipedia.org/wiki/Richard_Fairbank
get it? lol