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Exactly. When I clicked option 1, AmEx had me put in my banking information so they can automatically take the payments out.
Congrats! You get to experience worldclass customer service from the great people here in Miami. Hopefully they hire me soon or later.
Got the same message. Took the same option. BackGround: 2 CapOne's perfect history. 2 Chase CO's 2 Verizon's CO(Never trust anyone..learned the hard way. 3 Student loans all current. Didn't expect it.. Am just excited to be in the AMEX family.