Credit Card Center Advertiser Disclosure†
08-19-2009 04:51 PM - edited 08-19-2009 04:54 PM
My dad received a pre-approved letter for a First Premier Card and he promptly asked me to help him sign up online. He received the card a few days later with the $179 fee attached. It is my fault for not reading the small print or at least googling this company... Anyways, he wants to cancel the card immediately and it has not been used so I went and called customer services. However, my dad cannot speak english and the rep refused to cancel the card through the phone unless my dad personally did it. Since that is kind of impossible, she told me to send in a letter instead. That's fine by me, but I just have a question.
Will the $179 fee be waived? And would I need to include any other information besides my dad's name and card number in the letter?
08-19-2009 05:40 PM - edited 08-19-2009 05:40 PM
08-19-2009 05:46 PM
First Premier. Ouch.
Hopefully someone more experienced than I will come along and give you advice. This is my opinion.
Without seeing the agreement, I would think that your father likely owes the fee. Legally, you are somewhat at their mercy.
I would write your letter. Explain that your father doesn't speak English and did not know what he was signing up for. Ask them to waive the fee when they cancel the card.
You might want to indicate below your signature line that you have sent copies of the letter to others. Heck, I'd send a copy to the South Dakota Bankers Association. I'd send a copy to credit card regulating agencies, etc. I live in South Dakota (where Premier is located), and I'd send a copy to the South Dakota congress person & senators. Will these folks make any legal difference? No...but it never hurts to keep state officials informed as to what their local boys are doing.
08-19-2009 06:05 PM
08-19-2009 06:47 PM
08-19-2009 07:06 PM
Forums posts are not provided or commissioned by FICO. Forums posts have not been reviewed, approved or otherwise endorsed by FICO. It is not FICO's responsibility to ensure all posts and/or questions are answered.† Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
* For complete information, see the terms and conditions on the credit card issuer’s website. Once you click apply for this card, you will be directed to the issuer’s website where you may review the terms and conditions of the card before applying. While myFICO always strives to present the most accurate information, we show a summary to help you choose a product, not the full legal terms - and before applying you should understand the full terms of products as stated by the issuer itself.
IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more
FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.