I cold called them last week after reading about all of the successes, and the analyst was very receptive to my call.
She did ask if I'd ever gotten help through the EO before. I assume you can only use them once.
She gave me her name and called me back today with an offer to add rewards, credit AF, and double CL to 5k.
AmEx Green NPSL | Amex BCP 16K | Citi Simplicity 10k | Discover IT 9K | Chase Slate 7.5K | Amex Hilton HHonors Surpass 7K | Capital One QuickSilver 6K | Home Depot 5k | Chase Freedom 4.5K | LOC 2.5K