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Established Contributor
Posts: 554
Registered: ‎06-02-2012
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Found citi backdoor number

Citibank Credit Card Reconsideration 800-765-9795 (credit analyst) "Normal business hours" (assumed to be 9am-5pm M-F) 800-763-9795 (personal and business card application status) 7am-midnight EST 7 days a week
"As long as the music is playing, you've got to get up and dance," he said. "We're still dancing."---Prince CEO Citi Bank

"Money isn't the most important thing in life, but it's reasonably close to oxygen on the "gotta have it" scale". ~Zig Ziglar
Valued Member
Posts: 49
Registered: ‎03-07-2012
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Re: Found citi backdoor number

tried the recon number and it doesn't work. do you transpose a number? I'm trying to get a recon for the simplicity card.
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Established Contributor
Posts: 554
Registered: ‎06-02-2012
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Re: Found citi backdoor number

1-800-763-9795 sorry
"As long as the music is playing, you've got to get up and dance," he said. "We're still dancing."---Prince CEO Citi Bank

"Money isn't the most important thing in life, but it's reasonably close to oxygen on the "gotta have it" scale". ~Zig Ziglar
Established Contributor
Posts: 509
Registered: ‎05-16-2012
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Re: Found citi backdoor number

I was declined today for 'too many inquiries' .. they were number 6.... Tried that recon number and couldn't understand the lady who answered... just kept telling me to resubmit my updated credit report to an email address .. Kept asking for underwriters and she didn't undestand what I was saying Smiley Sad

FICO 08 EX: 802 EQ: 780 TU: 804

Total Credit Lines: $133,700
New Visitor
Posts: 2
Registered: ‎02-17-2013
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Re: Found citi backdoor number

Citi doesn't seem to have on the fly credit analysts like other credit companies, the only thing they will tell you is to submit an updated credit report for citi to reconsider your application blah guess you don't get my money citi bank Smiley Tongue

Valued Contributor
Posts: 1,524
Registered: ‎08-17-2008
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Re: Found citi backdoor number

Its really hard to overturn a system generated denial with CITI, but it can be done. CITI is know to just follow the system and read standard scripts. It will take a lot of patients and constant calling. You just need to get the right UW on the phone.

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Re: Found citi backdoor number

If you want results with Citibank you need to call the executive offices. There the office that can overturn a decision in a heartbeat

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Registered: ‎12-13-2012
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Re: Found citi backdoor number


dodgeball wrote:

If you want results with Citibank you need to call the executive offices. There the office that can overturn a decision in a heartbeat


Terrific.  How do you contact the Executive offices?

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Established Contributor
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Re: Found citi backdoor number

1-212-559-1000

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Other Cards - Citibank AAdvantage, Chase Slate, Barclays Rewards,


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Registered: ‎02-04-2013
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Citibank Credit Department

I had a freeze on experian after app'ing and got an email from them to call credit at 1-888-201-4523  8a-8p M-F ET

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