Fraud alert, charge declined - PITA!!!

[wasCB14]

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@simplynoir wrote:

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@wasCB14 wrote:

Does anyone else get a little uneasy at the idea of using something other than an Amex or Citi card for a $3k electronics purchase?

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Depending on what is purchased and the amount yes. Are the warranty protections pretty even between the two cards? Honestly curious.

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Length of warranty: Citi wins.

Offering price protection on the same purchase: Citi wins.

Ease of filing a claim: Amex wins by overall reputation, but my personal experience with Citi in this respect has been fine.

[simplynoir]

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@UncleB wrote:

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 That said, as much as I praise Capital One for 'just working' others have had issues with them, so it does tend to be somewhat profile-specific.

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I think it is for the most part but in my circumstance it had to be something with the terminal I believe because my business plat is my main driver and a simple $6 charge shouldn't have been declined considering what type of business purchases I put through it. Now, why AMEX declined it and Chase approved I have no clue but luckily no further issues arrised. Would still use my AMEX on a charge I didn't need any "hassle" on that or probably my CapOne as well like you. Need to put Chase through its paces soon here so I know what to expect.

[simplynoir]

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@wasCB14 wrote:

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@simplynoir wrote:

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@wasCB14 wrote:

Does anyone else get a little uneasy at the idea of using something other than an Amex or Citi card for a $3k electronics purchase?

---

Depending on what is purchased and the amount yes. Are the warranty protections pretty even between the two cards? Honestly curious.

---

Length of warranty: Citi wins.

Offering price protection on the same purchase: Citi wins.

Ease of filing a claim: Amex wins by overall reputation, but my personal experience with Citi in this respect has been fine.

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Is this something Citi offers on all their products? I've been looking through their cards and honestly nothing really jumps out at me but can give them a 2nd look if their warranty/price protection is good.

[wasCB14]

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@simplynoir wrote:

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@wasCB14 wrote:

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@simplynoir wrote:

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@wasCB14 wrote:

Does anyone else get a little uneasy at the idea of using something other than an Amex or Citi card for a $3k electronics purchase?

---

Depending on what is purchased and the amount yes. Are the warranty protections pretty even between the two cards? Honestly curious.

---

Length of warranty: Citi wins.

Offering price protection on the same purchase: Citi wins.

Ease of filing a claim: Amex wins by overall reputation, but my personal experience with Citi in this respect has been fine.

---

Is this something Citi offers on all their products? I've been looking through their cards and honestly nothing really jumps out at me but can give them a 2nd look if their warranty/price protection is good.

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I'm not sure about all, but those features certainly come on most Citi major cards. I've had AA Platinum, Costco, and Prestige from Citi and they've had them.

I don't think Citi Retail cards (like the Brooks Brothers MC I once had) offer nearly as much.

[EAJuggalo]

I have the DC and the price rewind feature is nice.  You register the make and model and Citi will actually look for a lower price.  It's saved me a few bucks on things in the year I've had it.  Never used the extended warranty protections but with two small sons I probably will soon.