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Fraudulent Activity... AGAIN

Established Contributor

Fraudulent Activity... AGAIN

I just found 3 fraudulent charges on my Amex platinum card that were made on Sunday.

 

I just had the same occurence with my Amex Blue card recently too. I'm furious at this.

 

Anyone else have this problem?

 

UM

9 REPLIES
Frequent Contributor

Re: Fraudulent Activity... AGAIN

check your computer for viruses, keyloggers, and malware

amazon
Valued Contributor

Re: Fraudulent Activity... AGAIN


tsquad131 wrote:

check your computer for viruses, keyloggers, and malware


+1

 

Account number is being leaked somwhere and checking the computer is one of the first things you want to try and eliminate being a problem. Of course it can be where you shop at too. We all know how store computers can be hacked as well.

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Valued Contributor

Re: Fraudulent Activity... AGAIN

 


MyCreditStinks wrote:

tsquad131 wrote:

check your computer for viruses, keyloggers, and malware


+1

 

Account number is being leaked somwhere and checking the computer is one of the first things you want to try and eliminate being a problem. Of course it can be where you shop at too. We all know how store computers can be hacked as well.


Its not too easy to hack store computers as generally the software is running at the secure backend (not exposed to viruses). Its most probably OPs computer. If I was him, I wont try to fix my computer, I will take backup of my data and reformat the drive.

 

Citi Hilton Reserve 22.3K | Citi Thank You 8.2K | CSP 15.5K | Chase Freedom 10K | Chase BA 15K | Chase United 8.5K | Chase Marriott 5K | Discover IT 9K | Club Carlson 13K | Amex SPG 20K | BofA Cash Rewards 11K | BofA Cash Rewards 50K
Valued Contributor

Re: Fraudulent Activity... AGAIN

Just to clarify, what I just said is not different from other advices, I absolutely agree with them. Just trying to emphasize that its not easy to clean up malware, if it's getting dangerous, its better to get rid of the whole hard disk.

Citi Hilton Reserve 22.3K | Citi Thank You 8.2K | CSP 15.5K | Chase Freedom 10K | Chase BA 15K | Chase United 8.5K | Chase Marriott 5K | Discover IT 9K | Club Carlson 13K | Amex SPG 20K | BofA Cash Rewards 11K | BofA Cash Rewards 50K
Moderator Emerita

Re: Fraudulent Activity... AGAIN

I had fraudulent charges on my AmEx Gold after it was used to make reservations at a hotel (DD#2's college mock trial team, Days Inn, oh boy.) As best as I can tell, the info was accessed by someone at the reservations call center.

 

UncleMoney, where are the fraudulent charges being made? Sometimes you can figure things out from that end. Mine were used to buy MP3 players on Ebay and ship them to Vietnam. Smiley Very Happy

* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Senior Contributor

Re: Fraudulent Activity... AGAIN

sorry to hear of your troubles!  i hope it's not something on your computer.

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Regular Contributor

Re: Fraudulent Activity... AGAIN

2nd time. i would not be surprise if am. ex. close your account.

Established Contributor

Re: Fraudulent Activity... AGAIN

Thanks, guys.

 

My computers appear to be free of all malware, etc. so it has to be somewhere I shop. I have the most recent version of Norton's installed on my PC and I also have an iMac. Literally, I use my Amex card for everything, probably hundreds of charges per month so I don't think I will find out what store has been compromised.

 

They overnighted me a new card just like last time. Let's hope this doesn't happen a third time.

 

UM

Highlighted
Senior Contributor

Re: Fraudulent Activity... AGAIN

Do you use both the Blue and the Platinum equally, or is there any way to cross-reference a limited number of places where you would have used both cards.  That might be a clue.  A couple years ago, we had a neighborhood restaurant where one of the waiters was stealing people's credit card numbers.  Didn't take too long for the fraud departments to find the connection and the guy was arrested.  Not that I'd worry that much about trying to figure it out; I'd let Amex take care of that. 

 


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