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Established Contributor
Posts: 530
Registered: ‎07-28-2008
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Fraudulent Activity... AGAIN

I just found 3 fraudulent charges on my Amex platinum card that were made on Sunday.

 

I just had the same occurence with my Amex Blue card recently too. I'm furious at this.

 

Anyone else have this problem?

 

UM

Equifax Fico 785 as of 01/18/2012
Frequent Contributor
Posts: 474
Registered: ‎09-12-2010
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Re: Fraudulent Activity... AGAIN

check your computer for viruses, keyloggers, and malware

FICO scores - 727 TU(Walmart)/ 727 EX(Amex app)/ 721 EQ(Discover app)
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Valued Contributor
Posts: 1,051
Registered: ‎05-20-2010
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Re: Fraudulent Activity... AGAIN


tsquad131 wrote:

check your computer for viruses, keyloggers, and malware


+1

 

Account number is being leaked somwhere and checking the computer is one of the first things you want to try and eliminate being a problem. Of course it can be where you shop at too. We all know how store computers can be hacked as well.

TU: 603 – EQ: 569 – EX: N/A – May 2010

Valued Contributor
Posts: 1,129
Registered: ‎01-20-2011
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Re: Fraudulent Activity... AGAIN

 


MyCreditStinks wrote:

tsquad131 wrote:

check your computer for viruses, keyloggers, and malware


+1

 

Account number is being leaked somwhere and checking the computer is one of the first things you want to try and eliminate being a problem. Of course it can be where you shop at too. We all know how store computers can be hacked as well.


Its not too easy to hack store computers as generally the software is running at the secure backend (not exposed to viruses). Its most probably OPs computer. If I was him, I wont try to fix my computer, I will take backup of my data and reformat the drive.

 

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Valued Contributor
Posts: 1,129
Registered: ‎01-20-2011
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Re: Fraudulent Activity... AGAIN

Just to clarify, what I just said is not different from other advices, I absolutely agree with them. Just trying to emphasize that its not easy to clean up malware, if it's getting dangerous, its better to get rid of the whole hard disk.

Amex PRG | BoA Cash rewards 35K | BoA Cash rewards 7K | Citi AAdvantage 15 K | Chase Sapphire Preferred 11 K | Chase Freedom 10k | Chase United 5 K | Chase Southwest 5K | Chase Airtran 6.4K | Discover IT 8K | Barclays US Airways 7.8 K | DCU 3 K | US Bank Flex Perks 8K | Toys r US 6 K | JC Penney 4.6 K | Macy's 1200 | Kohl's 600
Ex Fico: 762 (PSECU)
EQ Fico: 764 (DCU)
TX Fico: 773 (Discover)
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Epic Contributor
Posts: 28,098
Registered: ‎04-01-2007
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Re: Fraudulent Activity... AGAIN

I had fraudulent charges on my AmEx Gold after it was used to make reservations at a hotel (DD#2's college mock trial team, Days Inn, oh boy.) As best as I can tell, the info was accessed by someone at the reservations call center.

 

UncleMoney, where are the fraudulent charges being made? Sometimes you can figure things out from that end. Mine were used to buy MP3 players on Ebay and ship them to Vietnam. :smileyvery-happy:

* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Community Leader
Senior Contributor
Posts: 4,336
Registered: ‎09-06-2008
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Re: Fraudulent Activity... AGAIN

sorry to hear of your troubles!  i hope it's not something on your computer.

Latest scores: Walmart TU: 769. MyFICO TU: 769. DCU EQ: 755. MyFICO EQ: 780. PSECU EX: 756. MyFICO EX: 780.
Regular Contributor
Posts: 238
Registered: ‎09-09-2009
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Re: Fraudulent Activity... AGAIN

2nd time. i would not be surprise if am. ex. close your account.

Established Contributor
Posts: 530
Registered: ‎07-28-2008
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Re: Fraudulent Activity... AGAIN

Thanks, guys.

 

My computers appear to be free of all malware, etc. so it has to be somewhere I shop. I have the most recent version of Norton's installed on my PC and I also have an iMac. Literally, I use my Amex card for everything, probably hundreds of charges per month so I don't think I will find out what store has been compromised.

 

They overnighted me a new card just like last time. Let's hope this doesn't happen a third time.

 

UM

Equifax Fico 785 as of 01/18/2012
Senior Contributor
Posts: 3,067
Registered: ‎11-02-2009
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Re: Fraudulent Activity... AGAIN

Do you use both the Blue and the Platinum equally, or is there any way to cross-reference a limited number of places where you would have used both cards.  That might be a clue.  A couple years ago, we had a neighborhood restaurant where one of the waiters was stealing people's credit card numbers.  Didn't take too long for the fraud departments to find the connection and the guy was arrested.  Not that I'd worry that much about trying to figure it out; I'd let Amex take care of that. 

 


Starting Score: ~500 (12/01/2008)
Current Score: EQ 681 (04/05/13); TU 98 728 (01/06/12), TU 08? 760 (provided by Barclay 1/2/14), TU 04 728 (lender pull 01/12/12); EX 742 (lender pull 01/12/12)
Goal Score: 720


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