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Freaking out! Can't access credit card account from BOA

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Anonymous
Not applicable
‎09-21-2014 07:37 PM
‎09-21-2014 07:37 PM

Freaking out! Can't access credit card account from BOA

I can't access my credit card account on BOA! I called and they are doing maintenance and to call back in 2 hours. Is that the problem or did my account close? I can access my debit and savings account however. Anyone else having this problem???

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Anonymous
Not applicable
‎09-21-2014 07:39 PM
‎09-21-2014 07:39 PM

Re: Freaking out! Can't access credit card account from BOA

@Anonymous wrote:

I can't access my credit card account on BOA! I called and they are doing maintenance and to call back in 2 hours. Is that the problem or did my account close? I can access my debit and savings account however. Anyone else having this problem???

Not uncommon. I had the same issues last year when I had a card and checking/savings. Maybe just updating their files.

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Luscher
Valued Contributor
‎09-21-2014 07:54 PM
‎09-21-2014 07:54 PM

Re: Freaking out! Can't access credit card account from BOA

They are doing website maintenance until i believe 6am. I have the same problem
CHASE FREEDOM | AMEX BCE | | BOFA REWARDS | CITI TYP | Quicksilver | DISCOVER IT | Sallie Mae | CHASE CSP
--------$32,000-------------$30,000-----------$30,000-----------$30,000-----$13,000---------$18,200----------$15,000---------$6,500----

FICO - TU: 780 EX: 784 EQ: 781
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Anonymous
Not applicable
‎09-21-2014 07:59 PM
‎09-21-2014 07:59 PM

Re: Freaking out! Can't access credit card account from BOA

Wooo I can finally breathe! Thanks guys! Smiley Happy

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SunriseEarth
Moderator Emeritus
‎09-22-2014 12:35 AM
‎09-22-2014 12:35 AM

Re: Freaking out! Can't access credit card account from BOA

@Anonymous wrote:

I can't access my credit card account on BOA! I called and they are doing maintenance and to call back in 2 hours. Is that the problem or did my account close? I can access my debit and savings account however. Anyone else having this problem???

You answered your own question.   Pretty much every CC I have has been down for maintenance at one point or another over the past year when I've wanted to access.   Even this site goes down for maintenance periodically.   Don't stress!   It will likely happen again at some point.  



Start: 619 (TU08, 9/2013) | Current: 809 (TU08, 3/05/24)
BofA CCR WMC $75000 | AMEX Cash Magnet $64000 | Discover IT $46000 | Disney Premier VS $43600 | Venmo VS $30000 | NFCU More Rewards AMEX $25000 | Macy's AMEX $25000 Store $25000 | Cash+ VS $25000 | Altitude Go VS $25000 | Synchrony Premier $24,200 | Sony Card VS $23750 | GS Apple Card WEMC $22000 | WF Active Cash VS $18,000 | Jared Gold Card $16000 | FNBO Evergreen VS $15000 | Citi Custom Cash MC $14600 | Target MC $14500 | BMO Harris Cash Back MC $14000 | Amazon VS $12000 | Freedom Flex WEMC $10000 | Belk MC $10000 | Wayfair MC $4500 ~~
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takeshi74
Senior Contributor
‎09-22-2014 07:22 AM
‎09-22-2014 07:22 AM

Re: Freaking out! Can't access credit card account from BOA

@Anonymous wrote:

I called and they are doing maintenance and to call back in 2 hours. Is that the problem or did my account close?

Take a breath, relax and check again later.  Maintenance happens at some point with all web sites.

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