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Valued Contributor
Posts: 1,066
Registered: ‎03-16-2013
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Re: Frustrated with CiTi credit card...


longtimelurker wrote:

JaeJae12 wrote:
Does having a CC with them consider as banking relationship? And not to be mean/racist but I can't really understand those CSR...

No, need to have a checking/savings account etc.   But as everyone has said, pushing from your bank's bill pay is the way to go, to get round any limits on the issuer's web site  (e.g. FIA limits the number of payments you can make online a month, pushes from banks don't count towards the limit)


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Valued Contributor
Posts: 7,920
Registered: ‎10-21-2012
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Re: Frustrated with CiTi credit card...

In general, I've never had any issues with making payments with Citi online.  Not sure what the issue might be with your account OP.  IME, the minute the transactions post to any of my Citi cards, whether it's the Divident WEMC, AA Amex or TYP, I can simply make the payment right then and there and is not dependent on the previous statement balance, since I PIF and it's always 0.

Valued Contributor
Posts: 1,715
Registered: ‎03-07-2013
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Re: Frustrated with CiTi credit card...

Definitely odd w ur account op! Just push it thru ur bank :smileywink:


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Posts: 707
Registered: ‎08-14-2008
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Re: Frustrated with CiTi credit card...

If this is your FIRST statement to generate on this account Citi will not permit an online payment UNTIL a statement is generated.  You would have to go into a branch and make the payment there by check or cash.  I have 3 Citi cards and each one of them this has been the case.

CCs: Chase Freedom VS 6.9k, CSP VISA Sg 7k, BofA Amex 24.5k, Discover 11.5k, US Bank Cash+ Visa Sg 17k, Macy's Amex 8k/1.5k, Gap Visa 10k, Best Buy 11.1k, Citi TY MC 10.8k, Citi AA Amex 6k, Nordstrom VS 10k, Costco Amex 12k, BofA CR VS 5k, Amex BCP 9.5k, Amex ED 5k, Sears MC 9k, HD 7k, Target 600, Amazon 7k, US Bank MC 15k, US Airways MC 8k, NFL Visa 4k, Patelco Visa 10k, Penfed PR VS 44.6k, Chase United VS 13k, Chase Hyatt VS 8k, Citi Simplicity 13.3k, PayPal MC 7.5k, Compass Visa 4k, WF VS 14k, FNBO Amex 14.1k, OCCU VISA 15k, TR Visa Sg 16.3k, Capital One QS Visa 11k, FRN MC 15k, HSN 4k, Saks WEMC 10k/4k, Chase Ink 18k, Barclay Arrival 10k, Ebates VS 8k, Orbitz VS 9k, NASA V 30k, USBk FP VS 17k, DC 30k, VirgAm 12k, Sams MC 15k
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