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Valued Contributor
bigblue7722
Posts: 1,277
Registered: ‎05-17-2013
0

Re: Goodbye Capital One


myjourney wrote:

parkbuilder wrote:

I've been a loyal customer for two years always being responsible and paying accounts on time. I don't feel like I should have to jump through hoops to get the CLI that i deserve. I don't fight with any other creditor and will not with Capital One either.


Just for conversation sake consider this 

Chase HP CLI

Amex 3X CLI no auto luv but SP are great

Barclay Auto but if you ask HP

Discover SP and HP 

CAP1 you ask SP 

 

So what makes CAP1 any different then any other lender? You either ask or you don't? Every lender has their own way of doing things. 

So you would rather SD a card that could get you 1.5% and use a card that gives you 1% because they won't just say hey you deserve a raise?

Just my view of course but credit is about more than just a card and part of that is how the card benefits and or rewards you.


My problem with capital one is that anyone other than the eo doesnt know a thing. The chat feature might as well be disabled they are useless. The backdoor numbers are like talking to robots. But i do agree getting 1.5% back and sp cli is pretty good even though one would have to go thru the eo.

TU08 Fico Score (689)-Goal Score-(750)
AMEX PRG NPSL,CSP $6000, AMEX BCE $5000, Chase Marriott $5000,Chase Hyatt $5000, Capital One Quicksliver $3500,Chase Freedom $3200, Discover it $3000,Paypal smart connect $3000, Sallie Mae Mastercard $2900
Community Leader
Senior Contributor
myjourney
Posts: 26,659
Registered: ‎02-07-2013
0

Re: Goodbye Capital One

[ Edited ]

bigblue7722 wrote:

myjourney wrote:

parkbuilder wrote:

I've been a loyal customer for two years always being responsible and paying accounts on time. I don't feel like I should have to jump through hoops to get the CLI that i deserve. I don't fight with any other creditor and will not with Capital One either.


Just for conversation sake consider this 

Chase HP CLI

Amex 3X CLI no auto luv but SP are great

Barclay Auto but if you ask HP

Discover SP and HP 

CAP1 you ask SP 

 

So what makes CAP1 any different then any other lender? You either ask or you don't? Every lender has their own way of doing things. 

So you would rather SD a card that could get you 1.5% and use a card that gives you 1% because they won't just say hey you deserve a raise?

Just my view of course but credit is about more than just a card and part of that is how the card benefits and or rewards you.


My problem with capital one is that anyone other than the eo doesnt know a thing. The chat feature might as well be disabled they are useless. The backdoor numbers are like talking to robots. But i do agree getting 1.5% back and sp cli is pretty good even though one would have to go thru the eo.


Agreed about front end CAP1 CSR's 

But others also have issues as well 

Some call centers are outsourced 

Some don't tell you it will be a HP until its over and still you get denied etc etc 

So my point is in one way or another they all have issues or other ways of doing thing TRUE?

"Intelligence plus character--that is the goal of true education"
Last 5 apps 6/13


Valued Contributor
bigblue7722
Posts: 1,277
Registered: ‎05-17-2013
0

Re: Goodbye Capital One


myjourney wrote:

bigblue7722 wrote:

myjourney wrote:

parkbuilder wrote:

I've been a loyal customer for two years always being responsible and paying accounts on time. I don't feel like I should have to jump through hoops to get the CLI that i deserve. I don't fight with any other creditor and will not with Capital One either.


Just for conversation sake consider this 

Chase HP CLI

Amex 3X CLI no auto luv but SP are great

Barclay Auto but if you ask HP

Discover SP and HP 

CAP1 you ask SP 

 

So what makes CAP1 any different then any other lender? You either ask or you don't? Every lender has their own way of doing things. 

So you would rather SD a card that could get you 1.5% and use a card that gives you 1% because they won't just say hey you deserve a raise?

Just my view of course but credit is about more than just a card and part of that is how the card benefits and or rewards you.


My problem with capital one is that anyone other than the eo doesnt know a thing. The chat feature might as well be disabled they are useless. The backdoor numbers are like talking to robots. But i do agree getting 1.5% back and sp cli is pretty good even though one would have to go thru the eo.


Agreed about front end CAP1 CSR's 

But others also have issues as well 

Some call centers are outsourced 

Some don't tell you it will be a HP until its over and still you get denied etc etc 

So my point is in one way or another they all have issues or other ways of doing thing TRUE?


I am sure others have issues but cap one is the worst ive dealt with. the only other two ive called are boa, and barclay and they both knew a lot more and actually had a brain.

TU08 Fico Score (689)-Goal Score-(750)
AMEX PRG NPSL,CSP $6000, AMEX BCE $5000, Chase Marriott $5000,Chase Hyatt $5000, Capital One Quicksliver $3500,Chase Freedom $3200, Discover it $3000,Paypal smart connect $3000, Sallie Mae Mastercard $2900
Established Contributor
kroberts67
Posts: 833
Registered: ‎03-04-2013
0

Re: Goodbye Capital One

They finally erked me enough today to sock drawer it.  I got nowhere with a rep that didn't know what he was looking at and then a mgr who didn't do much better although I have to say, they remain SO polite.  I used the chat box;  I dont know if the FB team would have had better results or not.  I thought they were "no hassel" but their rewards are not worth the hassle I went through today, especially with the measly credit line I have.  Loved that they gave me a shot when rebuilding but if they could not release a pending hold for something that has clearly posted (something my CU can do in a flash) then I'm done, too.



FICO: EQ 722 | TU 723 | EX 718
SFFCU Visa $11.3k + LOC $5k, USAA Amex $6k, USAA MC $7k, Amex BCE $13.5k, Cap1 $4k, Freedom $5k, Slate $3.2k, Barclays SM $5k.

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