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Got A Call From Amex, From an unknown number.

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Valued Contributor

Got A Call From Amex, From an unknown number.

anyways woke up to a call from amex, and a voicemail 

number said uknown which is weird 

anywho it was, the customer advocate and research team. 

i was like great fr. but nope. they wanted too know why i never activated my card that i ordered and too inform me about their apologies they sent the wrong card. 

 

chips are coming too zync at the end of october now, according too the rep. 

just thought id share. 

Current: Discover Fico 709 3/15 Walmart Fico 743 4/15

Inquiries (24 Months): EQ 6 TU 1 EX 6 | Most Recent: 4/09/2015
Over 12 Months:9


2015 Goals:
Lower Utility
Earn Cash Back

Amex Zync(Unicorn)
Chase Freedom$1500
Discover IT$7,400
Citi DC $10,000
Citizens Mastercard$7,000
Message 1 of 9
8 REPLIES
Established Contributor

Re: Got A Call From Amex, From an unknown number.

What are these "Chips" I keep hearing about anyways?

ManiacGamers.comManiacGamers.comManiacGamers.comManiacGamers.comManiacGamers.comManiacGamers.com*****$20,000***********$6,500************$4,100************$3,500***********$2,500************$1,000****
EQ - 688 (10/9/13) | TU - 705 (02/18/14) | EX - 701 (10/9/13) | CS Fako - 717 (10/4/13) | CK Fako - 697 (11/05/13)
Message 2 of 9
Valued Contributor

Re: Got A Call From Amex, From an unknown number.

they sent you the wrong card?
CHASE FREEDOM | AMEX BCE | | BOFA REWARDS | CITI TYP | Quicksilver | DISCOVER IT | Sallie Mae | CHASE CSP
--------$32,000-------------$30,000-----------$30,000-----------$30,000-----$13,000---------$18,200----------$15,000---------$6,500----

FICO - TU: 780 EX: 784 EQ: 781
Message 3 of 9
Frequent Contributor

Re: Got A Call From Amex, From an unknown number.


RushXTC wrote:

What are these "Chips" I keep hearing about anyways?


EMV chips like in Europe or Canada. They're coming to the US and some banks have started to offer them (Citi's Thank you point preferred card). Amex has rolled them out and offers them by request. However, initially they had said that the Zync could have a chip but then they said it would come after October 31st, hence the OP's post.

Message 4 of 9
Valued Contributor

Re: Got A Call From Amex, From an unknown number.


Luscher wrote:
they sent you the wrong card?

they sent me another zync, but it had nothing in it. 

as in the same card as i had before, except with a new account number. 

 

i talked too the rep yesterday when he called back. 

saying it would be sent out with no additional effort on my part. 

Current: Discover Fico 709 3/15 Walmart Fico 743 4/15

Inquiries (24 Months): EQ 6 TU 1 EX 6 | Most Recent: 4/09/2015
Over 12 Months:9


2015 Goals:
Lower Utility
Earn Cash Back

Amex Zync(Unicorn)
Chase Freedom$1500
Discover IT$7,400
Citi DC $10,000
Citizens Mastercard$7,000
Message 5 of 9
Established Contributor

Re: Got A Call From Amex, From an unknown number.

I got the same call from a blocked number from Amex two days ago... He said they will issue me my zync with emv chip at the end of the month... Guess they knew I got the same card (no chip) a few weeks ago when I said I wanted my zync with chip...

Starting Score: MYFICO 12/30/15 -TU: 481, EQ:561, EX:532 - BK7 DISCHARGED 12/2015 - Current: 09/01/2016 TU:642 EQ: 651 EX: 646
NFCU cashRewards:$6200 QS:$1500 Merrick:$1200 Cabelas:$1000 SonyVisa: $500 JCrew:$850 Overstock:$850 Express: $1050 PaypalCredit:$2150 NAVCHECK:$10K
Message 6 of 9
Valued Contributor

Re: Got A Call From Amex, From an unknown number.


kobe2012 wrote:
I got the same call from a blocked number from Amex two days ago... He said they will issue me my zync with emv chip at the end of the month... Guess they knew I got the same card (no chip) a few weeks ago when I said I wanted my zync with chip...

Just got the same call today - Chipped Unicorn is on the way!

3-26-15: FICO EXP: 828 - EQU:820 - TRAN: 828 - AVG: 825 +275 points from JUN 2008 - MY CREDIT JOURNAL

Message 7 of 9
Frequent Contributor

Re: Got A Call From Amex, From an unknown number.

So does anyone if there are places or stores that accept EMV chips in the US? For instance, any big retailers or stores etc. I am curious to know if there are places where I could use it.

Message 8 of 9
Valued Contributor

Re: Got A Call From Amex, From an unknown number.

Got the chipped unicorn.  It does exist.  As for where to use it...  we'll see.

3-26-15: FICO EXP: 828 - EQU:820 - TRAN: 828 - AVG: 825 +275 points from JUN 2008 - MY CREDIT JOURNAL

Message 9 of 9