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Got my new CapOne QS card - disappointed!

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ecocredit
New Contributor

Got my new CapOne QS card - disappointed!

The card looks cheap and I almost threw it out because I thought it was fake. I ordered a customized card. Hoping it'll have raised (embossed?) letters and would look like a real credit card Smiley Happy

Message 1 of 55
54 REPLIES 54
One7
Valued Contributor

Re: Got my new CapOne QS card - disappointed!

Haha Smiley Happy I agree with how horrible looking the card is. Looks like one of those fake cardboard cards companies like Credit One and First Premier send out with their "you've been approved" letters.

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Message 2 of 55
wHiTeSoL
Valued Contributor

Re: Got my new CapOne QS card - disappointed!


@ecocredit wrote:

The card looks cheap and I almost threw it out because I thought it was fake. I ordered a customized card. Hoping it'll have raised (embossed?) letters and would look like a real credit card Smiley Happy


The customized one does come with raised numbers. 

Message 3 of 55
core
Valued Contributor

Re: Got my new CapOne QS card - disappointed!

The card looks cheap because the company that issues it is cheap.   Pretty straightforward.

 

Too cheap to print out decent cards, too cheap for CLIs, too cheap to hire employees who can really do anything about your account.  The employees who can do PCs and CLIs are hidden away in the EO department.  Too cheap to handle affairs in a normal manner so instead they conduct their business through Facebook PMs like some college kid.  About the only thing they spend money on is triple hard pulls.

 

And for the final insult they denied my cusomized card image because the subject of my photo was a woman whose shirt collar was about 2 millimeters off the shoulder.  I guess they found that too suggestive, huh.  I can't wait to douse this card with gasoline and set it ablaze.

Message 4 of 55
coldnmn
Mega Contributor

Re: Got my new CapOne QS card - disappointed!


@core wrote:

The card looks cheap because the company that issues it is cheap.   Pretty straightforward.

 

Too cheap to print out decent cards, too cheap for CLIs, too cheap to hire employees who can really do anything about your account.  The employees who can do PCs and CLIs are hidden away in the EO department.  Too cheap to handle affairs in a normal manner so instead they conduct their business through Facebook PMs like some college kid.  About the only thing they spend money on is triple hard pulls.

 

And for the final insult they denied my cusomized card image because the subject of my photo was a woman whose shirt collar was about 2 millimeters off the shoulder.  I guess they found that too suggestive, huh.  I can't wait to douse this card with gasoline and set it ablaze.


No ones stopping you. Were they the only ones to give you a chance with their credit card or wasn't that worth mentioning?

Discover IT $17k / US Bank Ace (VSig) $13.5K / US Bank Cash+ (VSig) $13.5k
Sam's Mastercard $15k / Walmart Mastercard $10k / Blispay $7.5k PayPal Ex MC $10.8k
CareCredit 5k / Husq $5k / Cap1 QS $4.5k / Barclay Ring $5.35k / Citi DC (WMC) $12k
Gardening Date 7/01/16 / MyFico 08: EQ 801 / TU 777 / EX 771 / 06/08/17
Message 5 of 55
core
Valued Contributor

Re: Got my new CapOne QS card - disappointed!


@coldnmn wrote:
No ones stopping you. Were they the only ones to give you a chance with their credit card or wasn't that worth mentioning?

I initially paid them $3k (different starting account) for the priviledge of having a card with their name on it that spends my own secured funds, yes.  And held onto that for several years.  I'm not sure what point you are trying to make:  That if a company accepts subprime borrowers they should receive a pass to conduct business in such a manner?  What the heck kind of company uses PMs on Facebook for biz purposes and has "secret" email addresses instead of just having customer service be able to handle it or at least forward the call to someone who can?  You know, answer the darn phone, or respond to a secure email?  Remember that stuff?

 

I've had accounts with every subprime lender out there and the only thanks I owe Capital One is for keeping my $3k for 4 years without paying me interest.  Thanks guys, you kept it safe for me.  There.  Comenity/Victoria's at least gave me CLIs once in a while and there was never a problem getting issue handled if they came up.  The catalogs were a nice bonus too.

Message 6 of 55
coldnmn
Mega Contributor

Re: Got my new CapOne QS card - disappointed!


@core wrote:

@coldnmn wrote:
No ones stopping you. Were they the only ones to give you a chance with their credit card or wasn't that worth mentioning?

I initially paid them $3k (different starting account) for the priviledge of having a card with their name on it that spends my own secured funds, yes.  And held onto that for several years.  I'm not sure what point you are trying to make:  That if a company accepts subprime borrowers they should receive a pass to conduct business in such a manner?  What the heck kind of company uses PMs on Facebook for biz purposes and has "secret" email addresses instead of just having customer service be able to handle it or at least forward the call to someone who can?  You know, answer the darn phone, or respond to a secure email?  Remember that stuff?

 

I've had accounts with every subprime lender out there and the only thanks I owe Capital One is for keeping my $3k for 4 years without paying me interest.  Thanks guys, you kept it safe for me.  There.  Comenity/Victoria's at least gave me CLIs once in a while and there was never a problem getting issue handled if they came up.  The catalogs were a nice bonus too.


No ones stopping you from getting rid of your card. Some people either have a choice of cards with $175 annual fees and monthly charges or Capital One. Close your card and move on, now that they helped you get better cards. If you didn't need them why did you get their card to start with? It seems that you have know one to blame but yourself if you had better choices in credit cards.

Discover IT $17k / US Bank Ace (VSig) $13.5K / US Bank Cash+ (VSig) $13.5k
Sam's Mastercard $15k / Walmart Mastercard $10k / Blispay $7.5k PayPal Ex MC $10.8k
CareCredit 5k / Husq $5k / Cap1 QS $4.5k / Barclay Ring $5.35k / Citi DC (WMC) $12k
Gardening Date 7/01/16 / MyFico 08: EQ 801 / TU 777 / EX 771 / 06/08/17
Message 7 of 55
mom22sonz
New Contributor

Re: Got my new CapOne QS card - disappointed!

Cap 1 can be so infuriating!!!

Message 8 of 55
Florida1990
Frequent Contributor

Re: Got my new CapOne QS card - disappointed!

Agreed very cheaplooking card. Anyway welcome to crap one lol.

Pre-CH7 Scores- TU 584 EX 540 EQ 581
Post-CH7 Scores- TU 656 EX 630 EQ 670

Navy Fed Cash Rewards-$4,500, Credit One MC $500, Credit One VS $700 Ollo Platinum MC $900, Avant MC $1,000 Primor Secured Vs. $200, Wayfair $750, Eddie, Jcrew, Boscov $250-$300.
Message 9 of 55
destine2grow
Frequent Contributor

Re: Got my new CapOne QS card - disappointed!

I actually like my Cap 1 cc. I haven't had any problems and I am thankful they have me a chance when no other company would. For that I will carry the quicksilver cc for a fee years!

On anther note I believe the have a FB to try and reach their customers. Now a days most companies have a FB page but all may not utilize their page as much as Cap 1. Just my 2 cents.

Message 10 of 55
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