Reply
Established Contributor
Posts: 532
Registered: ‎11-25-2007
0

HSBC Card Being Converted to Household Bank

It was really weird today.  I have a co-branded HSBC Sallie Mae Mastercard.  Well, it appears HSBC has ended their relationship with Sallie Mae according to the letter and in the same package as the letter was a Household Bank Mastercard to replace the old card.  They said my terms wouldn't change and I kept my limit of $1600.  I was just curious if my love button would go away.  I have used it in the past with no hard pull and never a fee.  When I ask for an increase in the future, they better not try to charge me a fee.  I will point out that is not in my terms and conditions since they were grandfathered in.  It stinks to think that my love button will likely go away according to what I have read about the Household website (much like the Orchard card I used to have).

 

Anyone else experienced HSBC transferring your account to a different department?  I know that I loved the real HSBC's customer service.  It was always English from the Portland call center.  Orchard was always someone in a foreign call center.  Any gripes, complaints, or kudos?  I am curious how I will now be treated.

FICO's: TU: 682 EX: 688 EQ: Unknown

In my wallet (strikethough are getting the axe soon): Amex Rewards Plus Gold | BECU: 10,000 | AlaskaUSA FCU: 6,900 | Citi Forward 6,500 | BOA Travel Rewards: 5,000 | US Bank Cash+: 5,000 | Merrick: 4,200 | Chase Freedom: 3,500 | Juniper: 3,100 | Household: 2,450 | Best Buy Reward Zone: 2,000 | Cap1: 1,500 | Cap1: 750 | Bailey's Furniture: 3,100 | Lowes: 4,500 | Care Credit: 2,000 | Zales: 1,400 | Kohls: 400 | Sam's: 5,200 | Walmart: 1,100 | Discover More: 1,000
Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.