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HSBC Not updating on EQ!

New Contributor

HSBC Not updating on EQ!

Any tricks? Balance has been paid off for over a month now, was paid off before November statement hit. Still showing October's balance. HSBC had updated every month like clockwork while I was carrying a balance. Now right as it's paid off I get no EQ love! TU shows the account zero balanced though, so I'm not quite sure who to shake my fist at.
Message 1 of 5
4 REPLIES
Established Contributor

Re: HSBC Not updating on EQ!

They usually update around the 15th.

Starting Score: 615
Current Score: 709
Goal Score: 750


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Message 2 of 5
Senior Contributor

Re: HSBC Not updating on EQ!

I had the same issue with EQ about 3 weeks ago.  Talked to csr & he said they would look into it.  (I doubted this highly)  They DID!  In 2 days it was fixed!  Call them!


Starting Score: 02/2015 TU 709 - EQ 676 - EX 729
Current Score: 04/2017 TU 754 - EQ 757 - EX 747
Goal Score: 850

Bury me in the garden...last app 08.09.15

Message 3 of 5
Established Contributor

Re: HSBC Not updating on EQ!

HSBC just seems to have slow reporting IMO. i have had an HSBC mastercard for 3 months and it doesnt even appear on my EX report but it is on TU and EQ
Message 4 of 5
Highlighted
New Contributor

Re: HSBC Not updating on EQ!

WooHOOOOOO!!!! Finally updated today!!!  Bump from EQ 703 to 730!!!

 

Thanks for your responses guys/gals!

Message 5 of 5