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New Contributor
Not2Savvy
Posts: 50
Registered: ‎10-19-2009
0

HSBC Not updating on EQ!

Any tricks? Balance has been paid off for over a month now, was paid off before November statement hit. Still showing October's balance. HSBC had updated every month like clockwork while I was carrying a balance. Now right as it's paid off I get no EQ love! TU shows the account zero balanced though, so I'm not quite sure who to shake my fist at.
Established Contributor
happy0510
Posts: 808
Registered: ‎03-07-2008
0

Re: HSBC Not updating on EQ!

They usually update around the 15th.

Starting Score: 615
Current Score: 709
Goal Score: 750


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Senior Contributor
BungalowMo
Posts: 4,243
Registered: ‎05-01-2008
0

Re: HSBC Not updating on EQ!

I had the same issue with EQ about 3 weeks ago.  Talked to csr & he said they would look into it.  (I doubted this highly)  They DID!  In 2 days it was fixed!  Call them!


Starting Score: 07/2011 TU 732 - EQ 717 - EX 702
Current Score: 06/2014 TU 739 - EQ '08 709 - EX 721
Goal Score: 850

Bury me in the garden...last app 06.18.14

Established Contributor
CreditDrama85
Posts: 1,046
Registered: ‎07-03-2007
0

Re: HSBC Not updating on EQ!

HSBC just seems to have slow reporting IMO. i have had an HSBC mastercard for 3 months and it doesnt even appear on my EX report but it is on TU and EQ
New Contributor
Not2Savvy
Posts: 50
Registered: ‎10-19-2009
0

Re: HSBC Not updating on EQ!

WooHOOOOOO!!!! Finally updated today!!!  Bump from EQ 703 to 730!!!

 

Thanks for your responses guys/gals!


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