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HSBC/Orchard Bank CC customer service terrible???!!!

New Contributor

HSBC/Orchard Bank CC customer service terrible???!!!

I have been trying to call and get a live person for days.....on hold with music forever...do these people exist? I wld pay this off and forget about them, but i have other credit cards with higher interest rates...this one is 12%

Does anyone know how to get them live?

thanks
Message 1 of 6
5 REPLIES
Contributor

Re: HSBC/Orchard Bank CC customer service terrible???!!!

I have *a* phone number that will connect you to a real person, but I don't know which department it leads to. You can try this one though, I know it leads to a real person- 800-283-8335
 
HTH
Message 2 of 6
Established Contributor

Re: HSBC/Orchard Bank CC customer service terrible???!!!

If you continue to have problems then try Planet Feedback. I got a call in 2 days from a woman in the Executive Offices.
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Credit repair - the Ski Mask Way.
Message 3 of 6
Moderator Emeritus

Re: HSBC/Orchard Bank CC customer service terrible???!!!

I got my Final statement from HOUSEHOLD today -
 
No more HSBC BS for me.
Message 4 of 6
Senior Contributor

Re: HSBC/Orchard Bank CC customer service terrible???!!!

Hello everyone, and Happy New Year! Smiley Happy

Here is what CardRatings.com's readers comments have to say about HSBC M.C. Smiley Happy

http://www.cardoffers.com/partners/links/cardholders/details.asp?idmin=500&tempid=124

It's a good card to have if you have terrible credit. A builder card to be sure. If you have something better than terrible credit, then another cc might be a better alternative.

WTG Timothy! You did it! Closed the card. I've still got mine, and still contemplating the same. But I think I'll close Juniper first. For some reason, it scares me. The statements are printed on a regular letter size copy paper. And statements provide NO telephone number's to contact them if you need to.
"Never ever, ever be late. Never" (FUTR)
Message 5 of 6
Highlighted
Moderator Emeritus

Re: HSBC/Orchard Bank CC customer service terrible???!!!

Welcome back- Happy New Year! to you too.

Sylviatob wrote:
Hello everyone, and Happy New Year! Smiley Happy

Here is what CardRatings.com's readers comments have to say about HSBC M.C. Smiley Happy

http://www.cardoffers.com/partners/links/cardholders/details.asp?idmin=500&tempid=124

It's a good card to have if you have terrible credit. A builder card to be sure. If you have something better than terrible credit, then another cc might be a better alternative.

WTG Timothy! You did it! Closed the card. I've still got mine, and still contemplating the same. But I think I'll close Juniper first. For some reason, it scares me. The statements are printed on a regular letter size copy paper. And statements provide NO telephone number's to contact them if you need to.


Message 6 of 6