Reply
Established Contributor
Posts: 635
Registered: ‎07-29-2010
0

HSBC Retail/Cap1/WFNNB Frustrations

Okay, so I have a store card from a department store called Herbergers. Across the country, these stores operate under different names: Bergners, Boston Store, Carson Pirie Scott, Elder-Beerman, Parisian, and Yonkers, and The Bon-Ton.

 

Anyway, this card was originally issued by HSBC Retail.  As we all know, HSBC got taken over by Capital One. This transition went very smoothly about 2-3 months ago. Best of all, on my CR's this account just got renamed from HERBERG/HSBC to HERBERG/CAP1. No new tradeline, so all was well.

 

But about a month ago, I got a letter from Capital One stating this accont was getting transfered from Capital One to WFNNB. Okay, no big deal. But this week, I checked EX and the HERBERG/CAP1 TL is now marked closed by lender, and there is a new TL from WFNNB. As a result, AAoA went down by .4 years, not a big drop and score doesn't appear affected (hard to tell since its EX, FACO stayed the same but that doesn't mean much) but still upsetting. I'll check EQ and TU in a week or so.

 

After calling both Capital One and WFNNB, they both say there is nothing they can do about it.

Discover IT $30K | FNBO Visa $25K | Citi Forward (grandfathered 5x Restaurants!) $14.5K | US Bank Cash+ Visa Sig $15K | Priceline/Barclays $15K | Chase Freedom $10.5K | Amazon/Chase Visa Sig $8.3k | Southwest Premier $7.8K | BoA Cash Rewards 1-2-3 Sig $7.5K | Fidelity AMEX $7K | Citi Double Cash $6.5K | BoA Cash Rewards 1-2-3 Sig $7.5K | Sallie Mae World MC/Barclays $5K | Capital One Cash Rewards $5K | Commerce Bank $5K | WF Cash Back Visa $3.6K | Younkers/Comenity $2.4K | AMEX BCE $3K | Target $1K | EX FICO (from AMEX): 762, TU08 FICO (from Discover): 763, AAoA: 4.3 years
Highlighted
Established Contributor
Posts: 726
Registered: ‎05-12-2012
0

Re: HSBC Retail/Cap1/WFNNB Frustrations

Wow, pretty interesting, I guess WFNNB is buying up more store accounts.  That sucks they would start a new TL though.  Sorry to hear that.


border="0" align="left" width="450" height="90">
New Member
Posts: 1
Registered: ‎09-06-2012
0

Re: HSBC Retail/Cap1/WFNNB Frustrations

I have a Carsons card/account since 1993 and on my credit report it states that the account is closed and transferred to another lender with NO new TL.  It's just closed.  I have tried to get them (WFNNB) to report the account but they haven't since July.  You are lucky that they are reporting it.  I have heard a lot of bad things about this company, so I will continue to pay on time and continue to wait.

Regular Contributor
Posts: 141
Registered: ‎07-01-2012
0

Re: HSBC Retail/Cap1/WFNNB Frustrations

My card from Pottery Barn that used to be backed by WFNB just got renamed/bought by Commetie Bank. Never heard of this bank before in my life. Hadn't heard about WFNB until my daughter wanted a play kitchen set... :-)

All Thanks to myFico:
AMEX Business Platinum (NPSL) | AMEX Business SPG ($25,000) | Citi Hilton Honors Reserve ($14,000) | US Bank Cash+ Visa Signature ($13,500) | AMEX H. Honors ($6,000) | FNBO Platinum MC $6,000) | Citi Diamond Preferred ($4,700) | Citi Double Cash ($3,200) | Chase Freedom ($3,000)
Frequent Contributor
Posts: 276
Registered: ‎02-08-2010
0

Re: HSBC Retail/Cap1/WFNNB Frustrations

WFNNB is now Comenity Bank.  

09/20/14 FICOs, EX 671, EQ 677, TU 701
Advertiser Disclosure: The listings that appear on myFICO are from companies from which myFICO receives compensation, which may impact how and where products appear on myFICO (including, for example, the order in which they appear). myFICO does not review or include all companies or all available products.
† Credit cards for FICO Score ranges: The score ranges are guidelines based on actual applicant approvals and having a FICO Score in a particular range does not guarantee you will be approved for credit cards recommended in that range.

Copyright ©2001-2015 Fair Isaac Corporation. All rights reserved.   | Terms of Use | Privacy Policy | Sitemap

IMPORTANT INFORMATION: All FICO® Score products made available on myFICO.com include a FICO® Score 8, along with additional FICO® Score versions. Your lender or insurer may use a different FICO® Score than the versions you receive from myFICO, or another type of credit score altogether. Learn more

FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Many factors affect your FICO Score and the interest rates you may receive. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. FTC's website on credit.