Reply
Regular Contributor
ShootingStar
Posts: 203
Registered: ‎08-23-2009
0

HSBC SURVEY EMAIL....

[ Edited ]

Just received a survey request from HSBC asking me to please rate their customer service and credit card products.  They also asked to rate the card I use most for my purchases (they have them all listed).

 

Then they allow you to provide straight feedback on how they can improve -- I let them have it, of course -- albeit, in a completely professional and constructive way.  Don't know what this means, but I hope these surveys are used to eliminate annual fees, allow upgrades and pc's, and provide larger credit limits so that it doesn't harm our FICO's to use the card.

 

I'm sure they're using these to determine where their product stands with customers, evaluate their worth, and layout their options going forward.  First survey I've received from them in the five years I've had their card!  Interesting.... 

 

Did anyone else receive this survey in their email?

"It's myFICO and I can cry if I want to!"

Starting Score January 1, 2010: 640
Current Scores Updated Sept. 6, 2011: EQ: 765 / TU: 778 / EX PLUS: 773
Goal Score: 800

Take the FICO Fitness Challenge

"Working my way up!" :smileywink:
Valued Contributor
bunnyrabbit
Posts: 1,413
Registered: ‎01-20-2008
0

Re: HSBC SURVEY EMAIL....

I don't have HSBC card ...  but I know many of fico member does.

 

Bump!

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
It's very tough with small income ~ The Rewards are big little helper to me.

myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.

>> About myFICO
FICO Score - The Score that matters
Click to Verify - This site chose VeriSign SSL for secure e-commerce and confidential communications.
Fair Isaac Corporation is a BBB Accredited Financial Service in San Rafael, CA
FOLLOW US Social Media Facebook Twitter Pinterest Google+
}