cancel
Showing results for 
Search instead for 
Did you mean: 

HSBC's deception

tag
Anonymous
Not applicable

HSBC's deception

I asked for a CLI yesterday and was assured it would be 'soft'.  It had to go to maual review and I got a hrd on EQ - now I have 18 INQs on EQ!!!!  I am fighting the hard ing (I never authorized a hard pull and verified with the CSR 3 times about the soft) - onto the credit rating dept via fax--- have been thru a CSR, a supervisor, & an Account Specialist tonight.
 
HSBC's funeral is now scheduled for August - it is getting PIF'd this month and into the FREEZER it goes...will thaw only for the funeral.
Message 1 of 6
5 REPLIES 5
creditdream
Frequent Contributor

Re: HSBC's deception

i am so sorry to hear that,and this is really impossible how come they told you is going to be soft inq,and then become hard inq ?  Smiley Mad
So what is your plan now ??
Message 2 of 6
Anonymous
Not applicable

Re: HSBC's deception

Keep complaining until they re-code to a soft (and close the card in August before the AF hits).
Message 3 of 6
creditdream
Frequent Contributor

Re: HSBC's deception

Lady_Scarlet   i call  customer relation last week to get CLI for the ORCHARD CARD ,and they told me they will pull a soft inq from EQUIFAX . So i refused to do that,and i am so glad i did that .
Thank you so much for let us know that .
 
Message 4 of 6
aaagirl
New Contributor

Re: HSBC's deception

Hi Lady,
 
Check your messages, I sent you what I could...
 
~aaagirl1
 
FICO SCORES:
>8/11/07 TU: 572 EXP: 586 EQ: 542
1/15/08 TU: 620 EXP: 642 EQ: 655
Message 5 of 6
creditdream
Frequent Contributor

Re: HSBC's deception

i know you are a fighter,and you are going to get what you want because you deserve better then that .
 
 
Message 6 of 6
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.