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This type of crap is one of the several reasons why I closed all of my HSBC accounts. I made my last payment to them back in August and Closed the account nearly two months ago. After I closed the account, I could not even log into the online page. Today, I decided to check my Equifax only because one of the alerts was a "changed in account." I was surprised as hell to see that there is now a CHARGE on an account that has been closed for two months; one of the small reoccurring charges I had. I do not even have that card anymore. It is a good thing that my CR shows it as having been closed for nearly two months. I really cannot stand starting my day with a headache - and I really cannot stand dealing with HSBC. Now, I have to give them a call and deal with this craziness. There is NO way I am paying this balance and hope it can be resolved before they report a non-payment on my CR.
@Changingmantra wrote:This type of crap is one of the several reasons why I closed all of my HSBC accounts. I made my last payment to them back in August and Closed the account nearly two months ago. After I closed the account, I could not even log into the online page. Today, I decided to check my Equifax only because one of the alerts was a "changed in account." I was surprised as hell to see that there is now a CHARGE on an account that has been closed for two months; one of the small reoccurring charges I had. I do not even have that card anymore. It is a good thing that my CR shows it as having been closed for nearly two months. I really cannot stand starting my day with a headache - and I really cannot stand dealing with HSBC. Now, I have to give them a call and deal with this craziness. There is NO way I am paying this balance and hope it can be resolved before they report a non-payment on my CR.
I read about this endlessly where debit cards and/or bank accounts are concerned. A consumer will close a bank account...forget that an auto pay was set up...and the bank will pay the charge and pass it on to the account holder. This is the first time I have read it relative to a credit card, but I'm not sure the same issue isn't in play here so I'd like to ask a few questions if I may...
I hate to be the one to ask, but what is the nature of the charge? Is it for a payment that is in and of itself owed and valid...and if it is, did you change the payment account BEFORE you closed the credit card account?
Above all else, don't let your disdain for HSBC permit you to make a decision that has credit-altering realities. I'd square this balance away before it harms your credit score.
I called them and they told me that because it was a pre-authorization that I made months ago - it could be charged. I did not believe them, so I called Capital One - and they told me the same thing. It makes no sense to me that this should be able to happen with a CLOSED account - But lesson learned. Now, I have to contact the company and see if I can have them reverse the charges. If need be, I will provide another card and pay for the service - then cancel it at a later date. Now, this makes me wonder about a few other accounts. I have some phone calls to make this morning. I thought I was done doing business with HSBC!
Within certain conditions, that vary widely based on the type of merchant and the particular transaction, the credit card company is required to honor a charge presented with a valid authorization code for a certain period of time.
Some can be quite long. Others are no longer valid if not submitted very quickly. The card companies have gotten more agressive at cutting back the length of time that authorizations are valid, but it can still happen that one hangs around.
They could have chosen to eat the charge and not apply it to the account because it was closed -- but from the merchant's (and their bank's) point of view, they have to accept it. And of course the bank is unlikely to eat the charge if they have a possible option for making the cardholder pay it.
I can see how this would be annoying especially if they never sent you a bill and the account went late or something. But if it's for a service that you use, you'd have to pay for it another way anyway. Why not just pay HSBC, then change the card with the service provider, and leave out the headache of getting the service provider to reverse the charge?
+1. don't let the charge srew your cr now