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Contributor
Posts: 130
Registered: ‎08-10-2012
0

Have not received my Cap One card yet, should I call today or wait til Monday?

Got the e-mail on Friday, August 10, 2012 which was dated August 9th, and said "your card was mailed yesterday" Some folks have said they received their card within just a couple days of receiving that message. As of today, the 18th, it was not in today's mail. A girl I spoke to yesterday said I should have it by today, and on their Twitter "Ask Cap One" account, he said, oh, wait til Tuesday. Either way, I think it's a little too long now, anyone have an opinion?

CapOne QS1 $1250 Chase Amazon $3000 Nordstrom $500 Macy's $1500 Bloomingdales $1500 BoA $4500 Credit One $700 WalMart $900 Amazon Prime $900 Kohl's $700 AU: Discover IT $8800 Citibank $6600

FICO as of 4/8/15: TU: 680 EX: 672 EQ: 650 Goal to raise by 100pts within the year.
Regular Contributor
Posts: 142
Registered: ‎07-01-2012
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Re: Have not received my Cap One card yet, should I call today or wait til Monday?

I'd call...my Cap1 card showed up quick.

Staring Score:EQ 649 TU 647 EX 644
Current Score: EQ 786 TU 699 EX 746
Goal Score: 800
Wallet: SF Fire CU $5000 CL Chase Freedom 4000 CL, Chase MP $5000, WellsFargo $6000 CL, Amex Gold NPSL, Cap1 CashRewards $2500 CL, Amex BCP $12000 Discover More $1200 CSP 18000
Senior Contributor
Posts: 3,197
Registered: ‎01-24-2010
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Re: Have not received my Cap One card yet, should I call today or wait til Monday?


kade6767 wrote:

Got the e-mail on Friday, August 10, 2012 which was dated August 9th, and said "your card was mailed yesterday" Some folks have said they received their card within just a couple days of receiving that message. As of today, the 18th, it was not in today's mail. A girl I spoke to yesterday said I should have it by today, and on their Twitter "Ask Cap One" account, he said, oh, wait til Tuesday. Either way, I think it's a little too long now, anyone have an opinion?

 


Over 2 weeks would be long, in my experience.

Contributor
Posts: 130
Registered: ‎08-10-2012
0

Re: Have not received my Cap One card yet, should I call today or wait til Monday?

Well, it seems long. Been 8 days at least, and like I said, other people have told me they all got their cards pretty fast.

CapOne QS1 $1250 Chase Amazon $3000 Nordstrom $500 Macy's $1500 Bloomingdales $1500 BoA $4500 Credit One $700 WalMart $900 Amazon Prime $900 Kohl's $700 AU: Discover IT $8800 Citibank $6600

FICO as of 4/8/15: TU: 680 EX: 672 EQ: 650 Goal to raise by 100pts within the year.
Super Contributor
Posts: 5,273
Registered: ‎12-11-2011
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Re: Have not received my Cap One card yet, should I call today or wait til Monday?

[ Edited ]

kade6767 wrote:

Got the e-mail on Friday, August 10, 2012 which was dated August 9th, and said "your card was mailed yesterday" Some folks have said they received their card within just a couple days of receiving that message. As of today, the 18th, it was not in today's mail. A girl I spoke to yesterday said I should have it by today, and on their Twitter "Ask Cap One" account, he said, oh, wait til Tuesday. Either way, I think it's a little too long now, anyone have an opinion?


     These e-mails are completely false. The cards (as I've been told by more than one cap1 CSR) ship 1-2 days AFTER these e-mails (despite the fact they say your card shipped the day prior.

 

     While waiting for my new card in the mail I received one of these e-mails and after almost 2 weeks contacted Cap1 about my card not coming and they just told me to wait for it. I brought up that the card might have been lost in the mail, so without my knowledge, they went and changed my account number (which pissed me off, card got declined for a purchase ) , and then at my request overnighted me a new card. (their overnight service is also 2-3 days haha) . 

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