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ssdc1980
Posts: 62
Registered: ‎05-03-2012
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Having trouble applying for AMEX revolver

After reading a couple post about Amex cards, a few people stated that apping for a second Amex card would be a soft pull, unless you were approved then it would be a hard pull. I currently have the Zync card and was looking to add another Amex (preferably a revolver).

 

I first apped for Amex BCE but when I entered my CID number and submitted my app all I saw was the pondering blue circle........for 20 minutes until it finally timed out. At that time I thought maybe the website was having problems so I waited a couple days and then tried again, this time apping for Delta Skymiles and........same thing the little blue wheel of deep thought for 20 minutes until it timed out again.

 

My account shows no pending apps so I guess they never went through. I've been considering calling and apping over the phone but I wasn't sure if it would still be a soft pull if denied. So my questions are:  Has anyone experienced this? What did you do?

 

Thanks for the help

Valued Contributor
jsickz32
Posts: 1,987
Registered: ‎06-25-2012
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Re: Having trouble applying for AMEX revolver

Have you check the status of apps on amex's site? I got an error after i submitted my app but went to check status and was there.
Amex BCE (2500) / Amex SPG (4000) / Amex GoldPR / Merrill+ Visa siggy (5000) / BofA Amex (6000) / Bofa cash rewards (5000) / BofA Privileges Cash Rewards (5000) / Citi Forward (4400) / Citi DP (2000) / Chase Freedom (4000) / Chase CSP (5000) / Chase Hyatt (5000) / Discover IT (1700) / FNBO AMEX (3600) / NFCU cashRewards Visa signature (15000) / NFCU Flagship Visa signature (12500) / NFCU Navcheck (5000) / Nordstrom (500) / MetroCU Visa Elite (5000) / Walmart (4500) / Kays Jewerels (6600) / Kohls (300) / Macys Platinum (2500) / DCU platinum Visa (17500) / Citizens bank cash back (1100) / Bill Me Later (1631) / PayPal Smart connect (2200) / BestBuy store card (2000)
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slarano
Posts: 281
Registered: ‎04-30-2008
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Re: Having trouble applying for AMEX revolver

You could try using a different web browser. 


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Regular Contributor
ccb2115
Posts: 190
Registered: ‎11-23-2011
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Re: Having trouble applying for AMEX revolver

Their website has been having some issues latetly. What I would do is log out of your account, and then go and apply by entering your full account number and CID. That's what i did and it worked for me. 

My Wallet: Amex PRG, Amex ZYNC, Amex BCE: 1k, Barclays iTunes: 1.2k, Discover IT: 5k, Citi Diamond: 1.8k, Capital One Secured: 600
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jd5189
Posts: 470
Registered: ‎08-14-2012
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Re: Having trouble applying for AMEX revolver

Definitely try another browser because I was having the same issues and I had to use Safari to get the application to go through. Internet Explorer 8, Firefox and Chrome did not work for me.

In my wallet: Amex PRG & Zync, Amex BCE (19.2k), Chase Freedom (5k), PSECU Visa/PSL (20k)
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improvingmycredit
Posts: 1,384
Registered: ‎07-12-2011
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Re: Having trouble applying for AMEX revolver

Hello!  

I'd first check this link:https://www262.americanexpress.com/eaol/welcome.do

 

If there are no active apps showing or an approval/denial, then app again but this time not as a existing Amex cardmember.  Don't worry, it will still be a SP if denied.  For some reason, apping as an existing cardmember has been hit or miss.  I had to app through the regular app process to get my app to go through.  I was approved but Amex becomes immediately aware because of your ss# that you are an exisiting cardmember during the app process.  Good Luck!  


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jla84
Posts: 249
Registered: ‎07-21-2011
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Re: Having trouble applying for AMEX revolver

This happened to me a few months back, even after using all browsers I had access to (Chrome, IE, and Safari). I finally just decided that it was a message from the credit gods telling me to wait to app for the BCE until I get all my credit ducks in a row. :smileyhappy: I'm going to try apping on the phone when the time is right. Pretty sure it'll still be a soft since I already have a Zync, but I can't tell you for sure. 


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LS2982
Posts: 15,434
Registered: ‎04-09-2011
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Re: Having trouble applying for AMEX revolver

[ Edited ]

jla84 wrote:

This happened to me a few months back, even after using all browsers I had access to (Chrome, IE, and Safari). I finally just decided that it was a message from the credit gods telling me to wait to app for the BCE until I get all my credit ducks in a row. :smileyhappy: I'm going to try apping on the phone when the time is right. Pretty sure it'll still be a soft since I already have a Zync, but I can't tell you for sure. 


:smileyvery-happy:

 

Very happy it did that to me, I went for it when I got in with PSECU/Chase. More than likely would have been denied.

 




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New Contributor
ssdc1980
Posts: 62
Registered: ‎05-03-2012
0

Re: Having trouble applying for AMEX revolver

The good news is I finally got the application to go through by applying as a non amex member like improvingmycredit suggested. The bad news is I was shot down. There sending me a letter stating why, should be here in a week or two. Oh well, even though a denial is genuinely unpleasant it does give me some added inspiration to continue my rebuilding efforts, so back to the garden I go....until the next time amex revolver....

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Valued Contributor
improvingmycredit
Posts: 1,384
Registered: ‎07-12-2011
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Re: Having trouble applying for AMEX revolver


ssdc1980 wrote:

The good news is I finally got the application to go through by applying as a non amex member like improvingmycredit suggested. The bad news is I was shot down. There sending me a letter stating why, should be here in a week or two. Oh well, even though a denial is genuinely unpleasant it does give me some added inspiration to continue my rebuilding efforts, so back to the garden I go....until the next time amex revolver....


I'm sorry that you were denied.  I was really hoping that you'd get the approval.  Which card did you app?  The BCE or Delta?  Just an FYI, the co-branded cards tend to be a little more relaxed in their approval requirements then the Amex sponsored revolvers.  The good news is you will get your EX FICO so you will know where you stand for an approval later this year.  


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