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Contributor
Posts: 84
Registered: ‎03-11-2011
0

Heads up for CFNA / Firestone cardholders

[ Edited ]

If you are using a CMS, you may want to check it today, especially if you have a high credit limit and have never had a high balance, or utilization is critical....

 

When I logged in to USAA/Experian's  CMS this morning, I noticed a drop in my total credit limit reported by Experian.   EQ and TU were fine

 

CFNA  / Firestone reported the highest balance as the credit limit. On my account, thats a 1200.000 difference.....grrrr

 

This isn't the first time I've had this issue with CFNA. It was reporting this way from day one. I emailed them through the website and they fixed it . Apparently it's broken again.....

 

 

My due date /statement date was the 25th and the credit limit is correct on the website. it is a reporting issue


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Epic Contributor
Posts: 24,384
Registered: ‎10-23-2007
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Re: Heads up for CFNA / Firestone cardholders


tbolt2 wrote:

If you are using a CMS, you may want to check it today, especially if you have a high credit limit and have never had a high balance, or utilization is critical....

 

When I logged in to USAA/Experian's  CMS this morning, I noticed a drop in my total credit limit reported by Experian.   EQ and TU were fine

 

CFNA  / Firestone reported the highest balance as the credit limit. On my account, thats a 1200.000 difference.....grrrr

 

This isn't the first time I've had this issue with CFNA. It was reporting this way from day one. I emailed them through the website and they fixed it . Apparently it's broken again.....

 

 

My due date /statement date was the 25th and the credit limit is correct on the website. it is a reporting issue


Everything I have read in the past says it's always been high balance reporting,... I think mine went inactive because I opened and never used.

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Contributor
Posts: 84
Registered: ‎03-11-2011
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Re: Heads up for CFNA / Firestone cardholders

This card is just under 2 years old. It hasn't seen frequent use, but hasn't been sockdrawered either. It has been reporting the correct credit limit and high balance  to EQ and TU since since day one.

 

It was reporting incorrectly to EQ since it was issued.

 

At the time, I wasn't being as obsessive about keeping up with things like utilization, total available credit, etc...so I nvere really noticed. By April 2012 I noticed....... I emailed CFNA and it was corrected some time by 05/06. It had  been reporting correctly since then.

 

My OCD's dont like uneven credit limits showing on the reports when all three have the account :smileyhappy:

 


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Current Score: FICO 652 05/11
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Established Contributor
Posts: 866
Registered: ‎09-22-2011
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Re: Heads up for CFNA / Firestone cardholders

My firestone card is and always has reported correctly.

Senior Contributor
Posts: 6,260
Registered: ‎08-16-2012
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Re: Heads up for CFNA / Firestone cardholders

I don't see how they could be doing this.... per the CARD Act, aren't all credit card issuers REQUIRED to report the ACTUAL credit line????

 

Maybe you need to warn them ;-)

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