Help! BOA won't do product change without new application

[Anonymous]

I can't believe this is happening to me. I signed up for the BankAmericard reward visa. cs rep. confirmed it would report a limit. I get the card in the mail and sure enough it is a signature card and it is reported as flex spending. I have called  the number on the back of the card several times to do a product change and I keep getting switched to the cc application department. They keep saying I have to do a new application.

any advise?

thanks

[Anonymous]

You may want to look through the backdoor pages to find a number that currently works and call again. I was able to change from a MC to Amex with them. It took a bit of getting transferred to someone who was willing and able, but it eventually was done.

[Anonymous]

I am surprised this is happening. Most members in this forum said they were able to do it with no complications.

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@Anonymous wrote:
You may want to look through the backdoor pages to find a number that currently works and call again. I was able to change from a MC to Amex with them. It took a bit of getting transferred to someone who was willing and able, but it eventually was done.

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[Anonymous]

An updated backdoor # for BoA: (888) 831-4181

I've seen some post that people have had problems, but I know it can be done unless something happened very recently. Try calling again.

[Anonymous]

thanks for the updated number. I will keep trying.

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@Anonymous wrote:

An updated backdoor # for BoA: (888) 831-4181

I've seen some post that people have had problems, but I know it can be done unless something happened very recently. Try calling again.

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[Takunda1]

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@Anonymous wrote:

I can't believe this is happening to me. I signed up for the BankAmericard reward visa. cs rep. confirmed it would report a limit. I get the card in the mail and sure enough it is a signature card and it is reported as flex spending. I have called  the number on the back of the card several times to do a product change and I keep getting switched to the cc application department. They keep saying I have to do a new application.

any advise?

thanks

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request to "convert your card" to ..... it's all in the words you use.

[Anonymous]

I agree. Keep your words simple. lol     Some CSRs are kinda slow.

Took me three calls before my product change was done.

[Anonymous]

What does BOA usually require to change and account?  Can you go from a MC/Visa to, say, AMEX?

[Anonymous]

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@Anonymous wrote:
What does BOA usually require to change and account?  Can you go from a MC/Visa to, say, AMEX?

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See what I wrote in the second post of this thread.

[Anonymous]

BOA is good with product changes.

I switched my Visa Gold to WorldPoints in April. Last week, I requested a product change to Americard which gets me an extra .25% for having a checking account with them.