@Anonymous wrote:
I got the secured cap one card in August and my December payment was my 5th one for credit steps increase. I check my account and see my account is closed. I call and the rep said it was for returned payments.
Backstory: I’ve paid my account in full every month. Late December I had issue where i places stop payment on my back for Direct TV and my bank in error included capital one because the payment amounts were the same. Since i make multiple payments to my account monthly, the payments that were returned were in between billing cycles so nothing major. All my payments have been on time and in full.
Now the rep said it’s nothing they can do, i would have to reapply. I did and was denied. Should I call redetermination line?
This is going to kill my score. I’m so pissed! Any other advice ?
My experience when they took adverse action against me was that it was a big waste of time to talk to them. No one had any authority to do anything. They couldn't even tell me why the adverse action was taken.
@longtimelurker wrote:
@arkane wrote:
@Anonymous wrote:I would also recommend ending auto-pay to your creditors/utilities. You might want to take more control by initiating payments yourself so that situations like this do not arise.
+100 to this.
Creditors want their money back so they won't hesitate to hassle you for any amounts you owe. However trying to get your rightfully earned dollars returned due to an excessive/error/whatever autopay screw up payment is like pulling teeth. I've never used autopay and never will after one too many horror stories from my mom.
I'm very much of the opposite view, maybe with a different type of error in mind. If you have set up autopay in full on due date, it's the issuers responsibility to make sure the payment is taken, problems can arise only if
a) you give the wrong account number
or
b) funds are not available.
When you push, there is an equivalent version of a (you can mistype the credit card account number). So the push advantage is that you might see that you didn't have funds (whether you have time to fix it is another matter) but against that this is something you need to manually do and if something happens (you forget, the internet connection is down, you are in an accident etc), your credit card company isn't going to cut you any slack.
I don't really get when people don't trust pulling but do trust pushing. Both rely on the same basic ACH infreastructure and the same things can go wrong with both.
It was never a problem with the payment not going through and AA being taken. Rather, all her autopay woes are with the system making duplicate/multiple payments, then trying to recover the funds. Hence my comment about clawing back your own money is like pulling teeth.
@longtimelurkerwrote:
@arkane wrote:
@Anonymous wrote:I would also recommend ending auto-pay to your creditors/utilities. You might want to take more control by initiating payments yourself so that situations like this do not arise.
+100 to this.
Creditors want their money back so they won't hesitate to hassle you for any amounts you owe. However trying to get your rightfully earned dollars returned due to an excessive/error/whatever autopay screw up payment is like pulling teeth. I've never used autopay and never will after one too many horror stories from my mom.
I'm very much of the opposite view, maybe with a different type of error in mind. If you have set up autopay in full on due date, it's the issuers responsibility to make sure the payment is taken, problems can arise only if
a) you give the wrong account number
or
b) funds are not available.
When you push, there is an equivalent version of a (you can mistype the credit card account number). So the push advantage is that you might see that you didn't have funds (whether you have time to fix it is another matter) but against that this is something you need to manually do and if something happens (you forget, the internet connection is down, you are in an accident etc), your credit card company isn't going to cut you any slack.
I don't really get when people don't trust pulling but do trust pushing. Both rely on the same basic ACH infreastructure and the same things can go wrong with both.
Pushing vs. Pulling is really just a personal preference. As long as you can save your info on either end for future payments then the danger of miskeying is only on the first payment you make. If the first goes through with no problem then with saved back account/cc info you don't need to worry about a miskey bouncing a payment.
