Holding time to Nordstrom

[DI]

Everytime I call I'm told the holding time is 27 minutes.  Is there a backdoor number?

[crosbyk1]

I had the same experience last week and when I got some one it seemed as if it was from a out sourced call center.

[Anonymous]

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@DI wrote:
Everytime I call I'm told the holding time is 27 minutes.  Is there a backdoor number?

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What number are you calling?

[DI]

1-866-491-7860

[daisyduke]

Hi DI

having just apped for a cc to Nordstrom...i know what the holding time can be like. First time around it was 57 minutes...

second time was to confirm my id for my app - and it was about one hour total....

I have a credit manager phone number at home - colorado, let me know if you want it and I can pm it to you. only if you are looking for a credit manager...

I understand they recently "changed systems" - dont' know which systems, so i was told by three different people that was the reason.

[daisyduke]

DI - i dont' have the credit managers home phone, but i have his work phone at home! wanted to clarify how that read!

[daisyduke]

try this one : (303) 397-4700

[DI]

Thanks Daisyduke-  I'm just wanting to know my app status.  I'll try to be a little more patient, but not patient enough to stay on hold a long time.    I hope to not have to wait that long to report a lost or stolen card. 

Message Edited by DI on 09-16-2009 01:22 PM

[smallfry]

DI somewhere there is a thread with backdoor numbers.

[jaysdad2k]

I would suggest going directly to the store with proof of identity. Go to Customer Service and they will contact underwriting for you and you can get an answer right then. I had to do that in May. It cost me another INQ on EX after the initial EQ INQ, but I got the Signature with 3K CL before I left.

The Customer Service # on my card is 866-445-0433. Maybe they can transfer you if you don't want to go to the store.