So today I ordered a $10 giftcard to Borders bookstore with my Hooters card points.
It cost me 503 points for shipping. This is the equivalent of $503 for a $0.42 stamp. Are you *bleeping* kidding me?
No other program has ever charged me for sending an item I am redeeming points with and I redeemed 3 other cards this week (Barnes and Noble gift card, Macys giftcard and a law book).
I think their program is ridiculous and after they let a fraudster keep $98 of my money they have officially become numero 0 in my book. A pack of gum every 3 months is too good for them. I think I will buy a single mint and call it a day!
Starting Score: TU- 682, EQ- 698, EX- 713
@FretlessMayhem wrote:
@Bella1980 wrote:So today I ordered a $10 giftcard to Borders bookstore with my Hooters card points.
It cost me 503 points for shipping. This is the equivalent of $503 for a $0.42 stamp. Are you *bleeping* kidding me?
No other program has ever charged me for sending an item I am redeeming points with and I redeemed 3 other cards this week (Barnes and Noble gift card, Macys giftcard and a law book).
I think their program is ridiculous and after they let a fraudster keep $98 of my money they have officially become numero 0 in my book. A pack of gum every 3 months is too good for them. I think I will buy a single mint and call it a day!
They didn't remove a fraudulent charge???
NOPE. They put it in dispute for over 2 months then just put it back on the card. I really hate them....I don't even know if I can voice my distate for them. This charge was clearly FRAUD and I sent verifying documentation that clearly showed this was fraud.But no.....I am now paying $98 for this....never again Hooters...you got a couple thousand from me...but now....ha...you'd be lucky to getten bucks!
When this fraud occured I sent a letter to the attorney general, BBB and another government institute as well as filing a dispute with the my credit card.
After all that I still ended up paying for this fraud.....sometimes I have no faith in the system!
They sent my complaint to the company who never responded and then they sent another letter to no response and then they closed the complaint.
The local company (part of a national chain) sent me a really really rude letter in response to a letter I sent them about this fraud and supposedly was going to be assisting me. I never heard back from them after my response to that rude letter.
I wrote the national company with official paperwork....heard nada from them.
I'm disgusted that this could occur.... really disgusted. It may just be $98 but I am a student and I don't have discretionary income to throw out the window.
